Veriff and Signatura: how biometrics are powering Argentina’s e-signature solution specialist

Signatura is an Argentinian electronic signature and certification specialist that utilizes blockchain technology to simplify, secure, and speed up the electronic document signing process.

Founded in 2014, Signatura serves a rapidly growing Latin American market that is embracing the use of electronic signatures as a better way to do business.

Federico Bond, Signature’s Co-Founder and CTO, explained more: “We started this company way back in 2014 as one of the first companies that explored the solution space for non-monetary use cases for blockchain.

“We found a really interesting niche. There was a clear need for the use of electronic signatures in many businesses in South America, and in Argentina especially.

“They are used extensively in Europe and the US, but we found that the solutions we had here weren’t really of the same standard.” 

“Being able to try the solution, getting a feel for it and also asking for recommendations from other businesses that you know who may be in similar situations, all helped us make our decision and we’re super happy that we landed on Veriff.”

Federico Bond Co-Founder and CTO Signatura

What business problem did Veriff solve for Signatura?

‘Preventing fraud and staying compliant with ever-evolving compliance regulations were the main drivers behind the partnership between Veriff and Signatura.

“Electronic signing forms part of the critical path in many of our clients’ operations, be it the opening a new bank account or acquiring a new product, credit card, presenting compliance documents, and all sorts of other use cases,” said Bond. 

“Great identity verification is key to ensuring the validity of electronic signatures and ensuring the safety and security of modern banking and fintech businesses in a more general sense.

“Because we’re seeing a much more challenging sort of threat and security scenario. Security threats and impersonation attacks are much more sophisticated than in previous years, so that’s why having a partner that’s reliable and that grows with your business and understands the kinds of threats that you are exposed to is super important.”

What made the difference to Signatura when choosing Veriff?

Having a genuine understanding of the complexity of Signatura’s multiple use cases was the point of difference for Veriff when the Signatura team were experimenting with various options. 

“The search for a provider was a very painful process for us of listing a lot of the solutions that we saw there, contacting them, getting a demo, putting that on a matrix and evaluating them in terms of price,” Bond expanded. 

“Some solutions were very expensive, some solutions were very inflexible with our needs, and because we are reselling these to other clients, we really needed flexibility in the solution so that it could adapt to different needs as we grew and as we took on additional use cases. 

“Being able to try the solution, getting a feel for it and also asking for recommendations from other businesses that you know who may be in similar situations, all helped us make our decision and we’re super happy that we landed on Verif.”

What was the impact of implementing Veriff?

Signatura has brought Veriff’s biometric solutions into its user flow and the impact has been felt in a number of ways.

“Biometrics are one of the best ways to verify identity we have currently at Signatura,” said Bond.

“Ours is a very customizable solution. So our clients use a variety of identity verification methods from standard, like email, phone, and we’re also integrated with a state identity provider. But usually for the more demanding scenarios for clients, we recommend using Biometric Authentication. 

“Verif in particular is really interesting because we have a very wide variety of signers and some of them may be very tech savvy or sophisticated and others not so, so we really wanted a solution that works for a lot of people. We struggled sometimes with other solutions that weren’t so intuitive for the end user and that meant we had a lot of support tickets being created for our teams to help them get set-up.

“Once we integrated Verif, we saw a really big drop in the number of support requests related to biomedical authentication. Every minute that we shave off is a minute that we can spend really adding value to our customers.”

About Veriff

Veriff is a global identity verification platform helping businesses build trust online. Our AI-native technology combines automation and human expertise to quickly and accurately verify users worldwide with minimal friction.

Trusted by leading companies like Blockchain, Bolt, Starship, Trustpilot, and Webull across finance, marketplaces, mobility, gaming, and other industries.

Our trust infrastructure helps businesses stay compliant, prevent fraud, protect users, and scale globally, enabling a safer, more transparent internet for everyone.