Veriff vs. ID-Pal

Make the right choice for your business

Veriff is on a mission to build the trust infrastructure to unlock the full potential of the digital economy. At the core of this mission is our vertically integrated identity stack, delivering truly accurate and scalable verification. Powered by advanced AI and reinforced by expert human insight, Veriff offers extensive global document coverage, lightning-fast verification speeds, and proven market leadership—making us the trusted partner for businesses worldwide.

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Veriff help the world’s best restore trust to the internet

Why choose Veriff over ID-PAL?

Veriff distinguishes itself with broader global document coverage, extensive language support, and a strong hybrid verification model that seamlessly combines AI automation with expert human review for superior accuracy and fraud detection. While ID-Pal often promotes its AI-only, fully automated processes, misinforming potential customers by positioning human-in-the-loop solutions as “legacy” or prone to delays, Veriff leverages its hybrid approach to ensure unparalleled speed and scalability across all business sizes, from growing Small and Mid-sized Enterprises (SMEs) to large enterprises.

This crucial human oversight significantly reduces false positives, minimizes missed fraud rates, and avoids “no decisions,” which can severely impact onboarding rates. Our system gets smarter with every verification, drawing intelligence from our Fortune 500 brand customers who choose Veriff for robust and reliable growth, particularly critical for global companies.

Global reach & document coverage

Veriff significantly outpaces ID-Pal in the number of supported documents (12,000+ vs. 8,000+) and offers end-user flows in 48 languages. This extensive coverage enables businesses to expand globally with confidence and cater to a diverse user base ensuring higher conversion rates.

Accuracy & Hybrid model

Veriff’s hybrid approach, combining advanced AI with expert human review, ensures superior accuracy and the ability to confidently handle complex cases that purely automated systems might miss or deem inconclusive. This vital human oversight mitigates risk by significantly reducing false positives and undetected fraud, a key differentiator from ID-Pal’s purely AI-powered “multi-layered” system.

Verification speed & user experience

Veriff boasts an impressive 6-second average verification time and a 95% first-time pass rate for genuine users, suggesting a highly optimized and user-friendly experience. While the ID-Pal process takes a few minutes.

Company scale & market position

Veriff stands as a larger, more established global leader in identity verification, with significant recent revenue growth and substantial enterprise client base, providing the long-term stability and robust infrastructure essential for rapidly scaling global operations.

Source of truth for trusted identities online

Veriff becomes more precise with every verification and knowing who is trusted. We power industry-wide cooperation for the safer internet and drive the least friction for good people.

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VERIFF VS ID-Pal

Veriff supports your business to maximize its market potential by reducing user abandonment and increasing your conversion rate.

FEATURES	VERIFF	ID-Pal	BENEFITS
Supported documents	12,000+ from 230+ countries & territories	8,000+ from 200+ jurisdictions	Veriff supports 1.5x more documents enabling your organization to expand in new markets and onboard more users.
Supports languages and dialect	48	Not known	Veriff can localize the user interface into multiple languages and dialects, enhancing the user experience and vastly improving conversion.
Hybrid Model	YES	NO	Veriff’s highly automated AI-based solution, supported by trained verification specialists, enables faster and more accurate decisions.
Response time	6 seconds	1-3 minutes	Deliver accurate results up to 10x faster, reducing user abandonment and increasing conversions.
Platform configurability	Highly customizable with flexible workflows & UI	Primarily off-the-shelf with limited customization options	Veriff offers tailored solutions to meet specific business needs, seamlessly integrating into your customer journey.
Customer base	Customer base 1,900 across industries	Not known. Primarily focused on financial services	Enables global scalability and regulatory readiness across key markets.
Age Verification	Yes	No	Easily confirm whether or not users are above a predefined minimum age threshold, for age-gated content, goods, or services.
Age Estimation	Yes	No	Fast, frictionless Age Estimation to filter underage users early, reducing unnecessary IDV.

*Data collected from ID-Pal’s public materials, ID-Pal prospects’ and customers’ voluntary contributions, and GitHub.

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How does Veriff ensure secure identity verification?

Veriff enables users to verify their identity seamlessly online across different platforms. The user verification flow can be translated into 48 languages and dialects across mobile SDK, web SDK, or API. There are a couple of steps to consider to get to know your customer, but generally, you’ll follow this structure:

Veriff’s AI auto document capture feature seamlessly identifies the user’s document type. If the AI doesn’t recognize the document, users are given a document selection to enable swift verification.g

Veriff’s Assisted Image Capture immediately notifies the user of a problem with the image. We quickly detect liveness and realness without asking users to move unnaturally or follow complex instructions – making for a smooth user experience.

Veriff’s AI-powered identity verification technology provides a decision in a matter of seconds, based on the identity checks your business requires.

Our customers say it better than we can

Paul Nunn,
Chief Strategy Officer & Head of Developer Relations,
KWS

"Our partnership with Veriff helps us to effectively manage ID Scan verification globally, and at a very large concurrent scale. It is incredibly important that we work with best-in-class technology partners to deliver these services to Kids Web Services."

Juan Esteban Saldarriaga,
Founder and CEO,
Juancho Te Presta

"Our fraud levels have dropped to below 1%, which is very impressive. This is thanks to the use of Veriff’s background video recording feature, which helps us understand more about what else might be going on during a customer verification."

Andy Wright,
Chief Technology Officer,
Submittable

"Veriff enables us to ensure applicants are who they say they are, in very little time and at massive volume, so we can get financial assistance to the people who deserve it, rather than criminals."

Dan Westgarth,
Chief Operating Officer,
Deel

"Implementing Veriff’s IDV technology had an immediate and visible impact on our level of conversions and rates of fraud on our platform. At the same time, it enabled us to handle a constant growth in customers and scale sustainably."

See us in action

Our product capabilities speak for themselves, that’s why we are confident that when you test us against your current IDV provider we will come out on top. Request a demo today to get started and unlock the power of Veriff.

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FAQ

Is Veriff safe and secure?

Veriff places a high priority on security, ensuring that online identity verification is secure and trustworthy from the outset. Veriff’s approach involves strict compliance with KYC regulations and GDPR to maintain security and trust with customers. Furthermore, Veriff has obtained the ISO/IEC 27001:2022 standard that demonstrates the company’s continuous commitment to security and proves that implemented security measures exceed industry standard requirements.

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How much does Veriff cost?

Veriff’s customization is a huge reason why our customers love us, so it depends on what your business is looking for in an IDV provider. For more basic information on our pricing head to our Plans page, and to learn more straight from the source set up some time with an expert.

Can I see a demo of Veriff’s products?

Absolutely! Try IDV now

What languages does Veriff provide verification service?

Veriff’s verification flow is translated into 48 languages. You can find an updated list of languages supported for verification here.

How many government-issued IDs does Veriff support?

Veriff’s verification flow supports over 12,000 government-issued IDs. Veriff verifies documents that are approved as valid ID documents and are available in official document databases. You can find an updated list of documents supported for verification here.