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Make the right choice for your business
We take a deep dive into the identity verification solutions offered by both Veriff and Onfido and discover how Veriff helps businesses drive profitable growth. Our proven technology securely verifies users across the full customer journey from the initial onboarding to the crucial stages of authentication, and even during account recovery.
We help the world’s best restore trust to the internet
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Why choose Veriff over Onfido?
Getting started with an IDV provider should be the easiest part of the process. We provide flexible, comprehensive customer support alongside our expert fraud team to help keep fraudsters away from your business.
BROAD DOCUMENT SUPPORT
Veriff supports over 12,000 identity documents, 4 times more than Onfido’s support for over 2,500 document types. Veriff’s broader range of supported documents offers organizations more options and flexibility in verifying individuals across different countries.
GLOBAL COVERAGE
Veriff’s extensive document coverage supports identity documents issued in Latin-based, Cyrillic, and Arabic scripts from 230+ countries and territories, surpassing Onfido’s support in 195 countries. Offering broader coverage and accessibility to end users worldwide enables Veriff to help businesses grow into new markets.
SPEED
Veriff offers a significantly faster verification process than Onfido, with an average response time of 6 seconds versus 30-60 seconds for Onfido. The shorter time provided by Veriff offers a more seamless and efficient user experience, reducing friction in the verification process and improving customer satisfaction.
SECURITY
Veriff has highly trained verification specialists, based in the European Union. This enables greater control and oversight over the training process, quality control, and adherence to company standards compared to using third-party contractors or offshore teams, providing a more consistent and reliable verification service for customers.
AI-DRIVEN TECHNOLOGY
The current method of manual onboarding frustrates customers. Artificial intelligence has revolutionized how verification is carried out across various industries. AI-powered solutions can quickly analyze large amounts of data and identify patterns and suspicious red flags that would take hours for investigation teams to detect manually.
EXPERT FRAUD PREVENTION
Veriff offers comprehensive identity verification solutions, combining advanced technology and expert fraud prevention to safeguard your business and customers.
Veriff supports your business to maximize its market potential by reducing user abandonment and increasing your conversion rate.
| FEATURES | VERIFF | ONFIDO | BENEFITS |
|---|---|---|---|
 Global coverage & improved conversion rates |
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| Supported documents | 12,000+ | 2,500 | Veriff supports 4x more documents enabling your organization to expand in new markets and onboard more users. |
| Supports languages and dialect | 48 | 44 | Veriff can localize the user interface into 9% more languages and dialects, enhancing the user experience and vastly improving conversion. |
| Arabic characters | YES | NO | Enables expansion into Arabic speaking markets. |
| Supported countries & territories | 230+ countries and territories | 195+ countries | Over 15% more countries and territories are supported which enables your organization to expand your reach and convert more users. |
| Reduced friction in user experience |
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| Automated detection of document type, region, and language | Automatically detects the specimen and adapts the verification flow. | User has to manually input the document type. | Optimize convenience and enable your users to complete the verification flow in fewer steps and without unnecessary user actions. |
| Average response time | 6 seconds | 30-60 seconds | Deliver accurate results up to 10x faster, reducing user abandonment and increasing conversions. |
| Innovative fraud prevention measures |
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| Crosslinking | YES | NO | Utilizing and combining elements of device, network, and personal data in different layers to group sessions together in real-time, preventing advanced recurring fraud. |
| Pattern fraud mitigation agile fraud protection | YES | Limited | Ability to create rules based on data points that either send verification sessions to manual review or decline them. |
| Configurable/build your own anti-fraud flows | YES | NO | Based on device and network data points using raw data in API and webhooks, delivers flexibility in an evolving threat landscape. |
*Data collected from Onfido’s public materials, Onfido’s prospects’ and customers’ voluntary contributions, and GitHub.
How does Veriff ensure secure identity verification?
Veriff enables users to verify their identity seamlessly online across different platforms. The user verification flow can be translated into 48 languages and dialects across mobile SDK, web SDK, or API. There are a couple of steps to consider to get to know your customer, but generally, you’ll follow this structure:
Veriff’s AI auto document capture feature seamlessly identifies the user’s document type. If the AI doesn’t recognize the document, users are given a document selection to enable swift verification.
Veriff’s Assisted Image Capture immediately notifies the user of a problem with the image. We quickly detect liveness and realness without asking users to move unnaturally or follow complex instructions – making for a smooth user experience.
Veriff’s AI-powered identity verification technology provides a decision in a matter of seconds, based on the identity checks your business requires.
Our customers say it better than we can
Paul Nunn,
Chief Strategy Officer & Head of Developer Relations,
KWS
"Our partnership with Veriff helps us to effectively manage ID Scan verification globally, and at a very large concurrent scale. It is incredibly important that we work with best-in-class technology partners to deliver these services to Kids Web Services."
Juan Esteban Saldarriaga,
Founder and CEO,
Juancho Te Presta
"Our fraud levels have dropped to below 1%, which is very impressive. This is thanks to the use of Veriff’s background video recording feature, which helps us understand more about what else might be going on during a customer verification."
Andy Wright,
Chief Technology Officer,
Submittable
"Veriff enables us to ensure applicants are who they say they are, in very little time and at massive volume, so we can get financial assistance to the people who deserve it, rather than criminals."
Dan Westgarth,
Chief Operating Officer,
Deel
"Implementing Veriff’s IDV technology had an immediate and visible impact on our level of conversions and rates of fraud on our platform. At the same time, it enabled us to handle a constant growth in customers and scale sustainably."
What does Chartis Research think about Veriff?
Veriff was named category leader by Chartis Research in its Identity Verification Solutions 2023 report. “Veriff’s category leader position in the IDV quadrant reflects twin strengths of accuracy and coverage,” said Ahmad Kataf, Senior Research Specialist at Chartis Research. “Its solution can achieve accurate ID verification at high speeds and volumes, while its broad coverage of ID types is complemented by a robust authentication process.”
Why is Veriff the best option?
We understand that one-size-fits-all solutions don’t work. Veriff’s Identity Verification Platform is customizable to your needs. You can enable specific verification checks or choose which fields to extract. For maximum assurance, we recommend combining document verification with a selfie, but you can opt for document-only or selfie-only verification based on your requirements. Veriff offers plans ranging from Enterprise to Self-Serve to fit various budgets.
Veriff analyzes multiple data points from user interactions and historical trends to make accurate, context-based decisions. With passive liveness detection, users avoid unnecessary actions.For more details, check out our SuperAwesome case study.
Fraud prevention is a key focus for Veriff. Our Fraud Protect and Fraud Intelligence tools help organizations mitigate fraud and verify genuine users efficiently. During the IDV process, Veriff evaluates documents, biometrics, devices, networks, and fraud patterns to deliver industry-leading protection.
The complete toolkit for building trust with customers
Identity Verification
IDENTITY & DOCUMENT VERIFICATION
Instantly verify identities with advanced document verification to prevent identity fraud.
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PROOF OF ADDRESS
Confirm residency with automated address verification for seamless compliance.
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DATABASE VERIFICATION CHECKS
Cross-check identities against global databases to prevent fraud and risks.
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AML SCREENING
Screen customers against PEP, sanctions lists, and more to mitigate risk.
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BIOMETRIC VERIFICATION
BIOMETRIC AUTHENTICATION
Go passwordless with a user selfie to authenticate identity in a few seconds.
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FRAUD PREVENTION
FRAUD INTELLIGENCE
Strengthen fraud prevention efforts with advanced intelligence tools.
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second verification
documents supported
languages & dialects
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- Convert more customers with Veriff than Onfido
- Remove complexity and confusion from your user journey
- Be better prepared for growth and to expand into new markets
FAQ
Is Veriff safe and secure?
Veriff places a high priority on security, ensuring that online identity verification is secure and trustworthy from the outset. Veriff’s approach involves strict compliance with KYC regulations and GDPR to maintain security and trust with customers. Furthermore, Veriff has obtained the ISO/IEC 27001:2022 standard that demonstrates the company’s continuous commitment to security and proves that implemented security measures exceed industry standard requirements.
Learn more
How much does Veriff cost?
Veriff’s customization is a huge reason why our customers love us, so it depends on what your business is looking for in an IDV provider. For more basic information on our pricing head to our Plans page, and to learn more straight from the source set up some time with an expert.
Can I see a demo of Veriff’s products?
What languages does Veriff provide verification service?
Veriff’s verification flow is translated into 48 languages. You can find an updated list of languages supported for verification here.
How many government-issued IDs does Veriff support?
Veriff’s verification flow supports over 12,000 government-issued IDs. Veriff verifies documents that are approved as valid ID documents and are available in official document databases. You can find an updated list of documents supported for verification here.
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Our product capabilities speak for themselves, that’s why we are confident that when you test us against your current IDV provider we will come out on top. Request a demo today to get started and unlock the power of Veriff.