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Customer onboarding is a core focus for gaming operators worldwide, particularly as they seek growth in new and emerging markets. To secure a seamless user experience (UX) and build their customer base, operators must focus on automation, speed, and data protection. From prompt payouts to responsive customer support, players have high expectations for the customer
The gaming market is expanding internationally, with particular growth in emerging markets such as Africa and Latin America. As operators tap these new opportunities, they must ensure they meet a diverse range of gaming compliance requirements, including some regions with gray or unregulated markets. Additionally, as online gaming has exploded in recent years, so too
Gaming is a global industry, with long-established bases and a range of growing markets around the world. In this complex landscape, player demands are constantly evolving – so how can operators adapt? To meet the needs of a diverse client base and accommodate changing player demands, two themes are key: personalization and localization. It is
Emerging markets are crucial for the future of the gaming industry, with regions like Africa and Latin America set to experience strong growth in the coming years. How can operators lay the groundwork for success in such markets? There is no such thing as a ‘typical’ emerging market: each nation has its own cultural, economic,
Identity verification (IDV) is a crucial tool for operators today, enabling companies to meet strict regulatory demands. However, it also offers significant business benefits for operators, enhancing their processes and boosting their commercial appeal. This works on two major levels. First, there is the need for regulatory effectiveness, with operators needing to fully comply with
The online gaming sector is rapidly expanding, with particularly strong growth potential in emerging markets such as Latin America and Africa. While this brings a host of unique security challenges, there are areas of mutually beneficial technological overlap with the land-based domain. According to a report from Custom Market Insights, the online gaming sector is
2022 was a transformative time for Veriff and for the support we provide in the gaming industry. As we say goodbye to the year, the obvious question on everyone’s mind here is: what’s next? At Veriff, earning a $100m Series C investment has allowed us to enhance our core services, widen our product offering, and
As new states continue to come online and others begin to mature, the need for a regulatory-approved technology infrastructure that is compliant across multiple states has become more important. That said, how does technology have an impact on compliance, partnership, and business strategy for gaming providers and operators looking to expand? In what ways has
In the 21st century, the majority of business is done online. Whether customers are looking to do their weekly shop, open a new bank account, or buy a property, there’s a website that can help them do just that. But, if your business doesn’t see customers in person and you’re offering a financial service, how
