Five steps to maximize marketplace customer trust

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Verify individuals in seconds, anywhere in the world Veriff’s Identity and Document Verification solution combines AI-powered automation with reinforced learning from human feedback, and if required, manual validation. With support for more than 12,000 document specimens from more than 230 countries and territories, we offer identity verification with speed, convenience, and reduced friction to convert more users,

First impressions: building brand value through customer onboarding

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Why is the right customer onboarding playbook so important? First, there are regulatory and legal considerations. In many jurisdictions, Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements are a vital element of the fight against fraudsters and other criminals. There are also data protection measures to consider, such as the EU’s General Data Protection Regulation (GDPR);

In trading and brokerages, identity verification can build user trust

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In this industry, firms deal with customers’ money every day – often at a large scale. Those customers must be confident that they’re safe from fraudsters and criminals of every stripe. As firms in trading and brokerages move into an uncertain future, you must combine safety with the highest levels of customer satisfaction.  So how

The history of online dating — and where it’s headed

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The online dating sector is booming. Valued at $9.65 billion in 2022, growth is set to hit 7.4% annually between 2023 and 2030. Who? The online dating business has become increasingly sophisticated, appealing to customers worldwide in a range of niches and markets, each with its own characteristics and audience.  It appeals to a range

The history of online dating — and where it’s headed

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The online dating sector is booming. Valued at $9.65 billion in 2022, growth is set to hit 7.4% annually between 2023 and 2030. Who? The online dating business has become increasingly sophisticated, appealing to customers worldwide in a range of niches and markets, each with its own characteristics and audience.  It appeals to a range

Why the best customer journeys begin with effective onboarding

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It is clear why the right onboarding process is so important from the outset. You must ensure you know who is entering your platform to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. You must keep fraudsters and other criminals at bay to ensure you remain on the right side of the law and to

The five dangers of online dating and what you can do to prevent them

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Online dating offers a world of opportunity, empowering users to meet like-minded people and build romantic relationships across varying geographies, religions, interests and demographics. There is huge potential to develop a business in the area. However, in order to build trust, acquire and retain new customers and find advertising partners on your platform, providers must

Veriff Achieves UK Government Digital Identity and Attributes Trust Framework Certification

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About UK Digital Identity and Attributes Trust Framework (UKDIATF) Introduced last year, UKDIATF provides guidance and requirements for identity and authentication service providers to ensure that they meet certain technical and security standards, as well as principles for protecting users’ privacy and data. The Home Office in the UK recommends companies use certified identity service

How Veriff can help your business comply with the new INFORM Consumers Act

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The INFORM Consumers Act, or the Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act, has just been passed by Congress in the United States. This new legislation states that online marketplaces must collect and verify specific financial and identifying information from “high-volume” third party sellers. This new law went into effect on

A catfish among the pigeons

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Online dating is booming, and offers huge potential for future growth. But the industry faces a range of threats, from underage users and romance scams to ‘catfishing’. So how can providers ensure the best customer experience, while also keeping users safe and secure? What is catfishing?  Catfishing is a significant problem for online dating websites