Ashley Nelson

The online dating sector is booming. Valued at $9.65 billion in 2022, growth is set to hit 7.4% annually between 2023 and 2030.

The online dating business has become increasingly sophisticated, appealing to customers worldwide in a range of niches and markets, each with its own characteristics and audience. 

It appeals to a range of customers, from those interested in general dating sites to niche offerings focused on specific demands in such areas as religious or cultural preferences.

The industry is growing across the world. North America makes up 36.6% of global revenue share, but Asia-Pacific has the highest growth rate (8.5%). 

The market’s appeal is not just a matter of money – it’s also the sheer diversity. Online dating covers anything from general dating sites and apps that serve a broad audience, to specialized providers focused on specific age groups, religions and interests. Others cater to individual countries or wider regions. 

Each niche brings unique demands and challenges. Overall, the business is focused on attracting and retaining users, building revenue through subscriptions, advertising, and premium services and features. 

The sector faces all the dangers associated with any online industry, plus a range of unique challenges. It must protect its users’ data from scammers and other criminals. TV programs like The Tinder Swindler expose the danger of romance scams, usually where a criminal fakes a romantic relationship to exploit the victim for cash – or worse. 

Sadly, this is big business for fraudsters; according to the US Federal Trade Commission (FTC), nearly 70,000 people reported a romance scam in 2022, with reported losses hitting $1.3 billion. The median loss reported was $4,400. 

And it’s not just a financial issue. Companies must ensure their services are not exploited by sexual predators, for instance. They must guard against underage users accessing services that are intended for adults. 

So how can online dating services meet customer demands, while protecting them from online dangers? Technological solutions are key. By embracing cutting-edge, automated technology, companies can enhance the customer experience – while keeping them secure.

For example, age validation techniques could prove if a person is above a defined age, while liveness assurance could establish that they are a real person and not a bot. Biometric authentication can help prove that a person is who they say they are. 

This will require a careful approach. Identity verification (IDV) is not legally required in online dating, and in some cases could be highly sensitive due to privacy concerns or religious reasons, among other potential issues. This means that traditional approaches to IDV – those seen in gambling, for instance – might not be suited to online dating apps and websites. However, it could be used as a supporting product for some sites, perhaps to add value or as an extra security measure when a user is flagged as too young or suspected of being a bot. 

Ultimately, successful online dating providers must meet two primary, connected goals — ensuring that customers are both satisfied and secure. How can they strike the right balance?

We can support your brand in identity verification, regulatory compliance and more, using cutting-edge biometrics and automated technology to ensure only the right people have access to your platform. Our approach can be tailored to your needs, ensuring you meet security demands while respecting customer needs on data extraction and use. 

If you would like to learn more, reach out to book a personalized demo. 

A look at the rise and rise of online dating, unpacking the dangers and looking at some potential solutions. 

Online dating is booming, with huge potential for future growth. How can providers ensure the best customer experience, while keeping users safe and secure? 

Balance Security & Customer Experience | Veriff.com

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The history of online dating — and where it’s headed 

Identity Verification

As businesses advance through 2022, it’s time to prepare a strong business plan for the rest of the year, mitigating risks and preparing for massive opportunities. To better aid clients and companies, Veriff has conducted research into today's online fraud trends and offers actionable recommendations to achieve global compliance, security and efficiency. 

Discover insights such as the mean fraud rate globally, granular statistics for the USA and Europe, and the mean rate of fraud in industries like crypto and fintech. To delve into this research, join Veriff’s Fraud Product Manager, Munna Poddar, and Aleksander Tsuiman, Head Of Regulatory, in conversation with Compliance Week’s Aaron Nicodemus.

Munna Poddar, Fraud Product Manager, Veriff

Aleksander Tsuiman, Head Of Regulatory, Veriff

Aaron Nicodemus, Moderator, Compliance Week

How online fraud has changed between 2021 and 2022

The different types of fraud that businesses encounter online

Why proactively combatting fraud is essential to brand reputation

The main priorities for a successful fraud prevention strategy

Simply click the button above, complete the form, and you'll get access to the full recording.

Read our new ebook with Compliance Week for free by clicking this link. 

Veriff’s latest webinar with Compliance Week delves into key fraud trends witnessed over 2021 and 2022, covering global markets and a variety of sectors. Speakers on the panel included Veriff's Munna Poddar and Aleksander Tsuiman.

Tackling rising fraud risks to achieve global compliance in 2022

Finserv

A blog covering Veriff's latest webinar, "Tackling rising fraud risks to achieve global compliance in 2022,” outlining current fraud trends and regulatory imperatives for today's businesses.

Fraud Prevention

Webinar

It's widely acknowledged that to meet key challenges, like scaling effectively, reducing costs, and improving the customer experience, businesses must adopt innovative technological solutions - or risk being overtaken by a competitor. However, when making the case for digital change, it's important to have key metrics to review, such as previous user feedback, return on investment, and time savings. Following on from the Total Economic Impact™ Of Veriff study conducted by Forrester, which outlines the above points and more, TEI Consultant Rachel Ballard went into further detail about the study, including the rationale, methodology, and key outcomes, to highlight one Veriff client's experience with the platform so far. 

Rachel Ballard, TEI Consultant, Forrester

How Veriff enabled an organization to overcome prior challenges

The importance of a seamless customer experience today

How innovative technology helps organizations scale

The ongoing benefits of implementing Veriff

You can download the full Forrester study for free by clicking this link. Additionally, we'd advise you to keep an eye on your inbox for updates on upcoming Veriff webinars.

Veriff’s latest webinar draws on a study conducted by Forrester on an organization using Veriff, outlining the cost savings and other benefits realized over a period of time. Rachel Ballard, TEI Consultant at Forrester, delves into the topic further.

Analyzing The Total Economic Impact™ Of Veriff

A blog covering Veriff's latest webinar, "Analyzing The Total Economic Impact™ Of Veriff,” outlining Veriff's cost savings and benefits to an organization.

Veriff Webinar: Analyzing The Total Economic Impact™ Of Veriff

Analysis

With all eyes on the US, the gambling review in the UK, or the challenges around the Netherlands or Germany, there is a growing urgency to look at what jurisdictions are going to deliver the next growth opportunities. Veriff’s latest webinar brings expert analysis together to discuss the shifting landscape of the biggest jurisdictions that will help deliver growth for different sectors, such as gaming and online gambling, in the coming years. How will consumers be identified, what will the ecosystem look like and what bespoke approach should we take for each of the consumer base. 

Tuesday March 22nd, 10:00 AM EST, 4:00 PM CET

Kym Sleezer, Triple Ripple Group LLC President & CEO 

Bill Pascrell, III, Partner at Princeton Public Affairs Group, Inc.

Challenges stakeholders face in emerging markets

How to work in multiple markets and create synergies and savings

Legal Interpretation and compliance as well as operational interpretation and acceptance

Veriff’s latest webinar brings expert analysis together to discuss the shifting landscape of the biggest jurisdictions that will help deliver growth for different sectors, such as gaming and online gambling, in the coming years.

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Gaming

A blog advertising Veriff's latest webinar, "Emerging Markets 2022,” analyzing the industry amid shifting regulations. 

Veriff Webinar: Emerging Markets 2022

Where next? Knowing your customer in emerging markets

It's January, and as we promised, we recorded Veriff's first monthly webinar of 2022 - 'Fintech Fraud 2021'.

We took a look into our recently published 2021 Identity Fraud Report (download it today if you haven't already), and talking through last year's fraud trends (with a particular eye on fintech), what they taught us about the evolution of online identity fraud, and what to look out for in 2022.

Tuesday January 11th, 10:00am EST, 17:00pm EET

Janer Gorohhov, Co-founder & Chief Product Officer

Patrick Johnson, Content Manager (Webinar Host)

Which industries were hit the hardest by online identity fraud

What were the major impacts to businesses of online fraud

And what should we all be wary of in 2022

Hit the 'Watch webinar' button above, complete the form, and watch the recording!

You can go to our blog all about our report and grab it from there - take a look before or after watching the webinar, it's full of brilliant insights!

It's webinar time again! And this time we're taking a deep dive into our latest fraud report to discuss last year's fraud trends, what we learned from them, and what we're watching out for in 2022.

Fintech Fraud 2021 Webinar

A blog advertising Veriff's latest webinar, "Fintech Fraud 2021", looking at our recent 2021 Fraud Report and the trends we saw throughout last year.

Veriff Webinar: Fintech Fraud 2021

On Tuesday 23rd November, we hosted our latest webinar, Global Growth in Gaming: Get players in new markets safely and securely. It was a short and detailed discussion into the challenges faced by gaming and gambling businesses as they expand across the globe, and how Veriff can help make sure they remain compliant and keep signing up new players safely.

What gaming companies are, and should be, considering when they start to expand globally

How important it is to maintain accuracy when verifying new players

How Veriff helps with keeping things frictionless

And what are the challenges gaming businesses face in major new markets

Simply click the button above, complete the form, and you'll get access to the full recording via our YouTube channel.

You can take a look at our gaming industry page to learn more about how Veriff can help gaming businesses go global safely, and then check out some of our excellent case studies with businesses from across a range of industries who've had success with Veriff.

Our latest webinar looked at global expansion in the gaming industry, and how to maintain accuracy, stay compliant, and keep things frictionless for players from across the world.

Watch Global Growth webinar

A page promoting Veriff's recent webinar looking at global expansion in the gaming and gambling industry, and how important it is to have excellent identity verification and KYC compliance as you grow.

Webinar - Global Growth in Gaming: Get players in new markets safely and securely

Global Growth in Gaming: Get players in new markets safely and securely

This exclusive webinar from Veriff will look into the key questions you should consider when looking for an identity verification service, we'll explore why IDV is never one-size-fits-all, and explain the details behind Veriff’s new plans and pricing.

What are the key factors to consider when you’re searching for identity verification for the first time?

What are the potential pitfalls you could run into?

What are the must-have features people should watch out for which every provider should offer?

Why doesn’t one style of IDV work for everyone?

Patrick Johnson, Copywriter at Veriff and Webinar Host

Maksim Afanasjev, Product Owner at Veriff

Felix Tabary, Senior Account Executive at Veriff

Alexis Braillon, Head of Product at goUrban

Left to Right - Patrick, Maksim, Felix, and Alexis

You can book your spot above (or below) via GoToWebinar, and if you have any questions, you can send them to us at webinar@veriff.com.

We're hosting a 'Veriff Voices' webinar on March 4th, looking at how to choose the perfect IDV for your company, and we'd love to see you there!

Mobility

We're hosting a 'Veriff Voices' webinar next month, looking at how to choose the perfect IDV for your company, and we'd love to see you there.

A preview for Veriff's upcoming Webinar "How to find the right identity verification service for your business" taking place on March 4th 2021

Veriff Voices: How to find the right identity verification service for your business

Webinars

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The history of online dating — and where it’s headed

Tackling rising fraud risks to achieve global compliance in 2022

Analyzing The Total Economic Impact™ Of Veriff

Where next? Knowing your customer in emerging markets

Fintech Fraud 2021

Global Growth in Gaming: Get players in new markets safely and securely

Veriff Voices: How to find the right identity verification service for your business

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