Veriff is committed to ensuring digital accessibility for people with disabilities. We strive to make our identity verification solutions as accessible and inclusive as possible for everyone. That means our products are designed to accommodate the widest possible audience, including people with disabilities. For example, users should be able to:
We have also made the product text as simple as possible to understand.
We are continually improving the user experience for everyone and applying the relevant accessibility standards.
This accessibility statement applies to the following identity verification products and services provided by Veriff Identity Verification:
Veriff takes the following measures to ensure accessibility of Veriff Identity Verification:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are working on to make all our products on being full conformant with WCAG 2.1 level AA.
We welcome your feedback on the accessibility of Veriff Identity Verification. Please let us know if you encounter accessibility barriers using any of our products or services:
We aim to respond to accessibility feedback within 5 business days.
Veriff Identity Verification is designed to be compatible with the following assistive technologies:
Accessibility of Veriff Identity Verification relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Despite our best efforts to ensure accessibility of Veriff Identity Verification, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Veriff Identity Verification:
Users may use 3rd party help to complete verification if needed.
Veriff assessed the accessibility of Veriff Identity Verification by the following approaches:
To assess the accessibility of our products and services we combine manual evaluation while using different accessibility features (such as Talkback, VoiceOver, screen readers, magnifiers etc) and automated checking tools like XCode Accessibility scanner, Android Accessibility scanner, AXE, WAVE etc
This statement was updated on 16 May 2023