Case studies

Veriff helps power Bolt’s global growth

Veriff, an identity verification provider building the infrastructure for trust online, is partnering with the leading European mobility platform Bolt to verify their users.

AuthorKarita Sall, December 21st, 2020

Veriff and Bolt have agreed to cooperate globally, launching their partnership first in Estonia, France, Latvia, Netherlands, Portugal and Ukraine. 

Bolt is on a mission to make urban travel more affordable, convenient and responsible. As customer safety is Bolt’s top priority, it is important to eliminate any attempts of fraud. In very rare cases, when unusual activity is detected, Bolt may require passengers to verify themselves. The verification is triggered by Bolt’s sophisticated anti-fraud engine which uses both rule-based scoring and machine learning to detect potentially suspicious activity. Veriff provides Bolt with a fast and secure method to verify Bolt customers.

Kaarel Kotkas, Veriff founder and CEO is excited to announce partnership with Bolt, especially following Bolt’s massive funding news. “Together we power trust and safety online and are supporting Bolt’s next big jump in their ambitious  global growth,” said Kotkas. 

Martin Villig, Bolt co-founder says: “The new partnership with an innovative identity verification  provider like Veriff supports our ambition to be the industry leader in safety and quality on our transportation platform.”

In the mobility sector, one of the most prevalent fraud types is recurring fraud, where fraudsters create multiple accounts to use services. To catch recurring fraud, Veriff uses crosslinking. In other words, if the user has committed fraud before, all the recurring attempts associated with the same person, device, or document are automatically declined. 

About Veriff

Veriff is building the infrastructure for trust online, they allow any website and mobile application to match a person with their government-issued ID. With the help of artificial intelligence, Veriff analyses thousands of technological and behavioral variables in seconds, verifying people from 190+ countries. Veriff serves a global portfolio of internet businesses, including fintech companies, sharing economy providers, and marketplaces in the USA, Europe, and other places in the world. Veriff employs over 230 people in Estonia and the USA.  

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About Bolt

Bolt is the leading European mobility platform that’s focused on making urban travel more affordable, convenient and responsible.

Bolt has more than 50 million customers in over 40 countries across Europe and Africa. Its services range from ride-hailing to micromobility with e-scooters and electric bikes to food and package delivery.

All Bolt rides in Europe are 100% carbon-neutral as part of Bolt’s Green Plan, a long-term commitment to reduce the ecological footprint of the company.

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Karita Sall

Karita Sall

Head of Global Communication

Karita Sall is the Head of Global Communication at Veriff. Karita has been working in the field of communication for over 20 years. During that time she has helped many organizations to tell their stories including start-ups, global corporations, government bodies as well as non-profits.

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