A long-term partnership that enables Know Your Customer (KYC) checks at scale and lets Deel focus on providing HR platform services to some of the world’s largest organizations.
Deel is an all-in-one SaaS HR platform designed to simplify every aspect of global HR – from culture and onboarding, to local payroll and compliance. Founded in 2018 by Alex Bouaziz and Shuo Wang, it already employs over 2,000 people and provides solutions to more than 15,000 businesses globally. Deel’s clients range from small startups to global names like Nike, Calvin Klein, Subway, Red Bull, Dropbox and Revolut.
With 100+ owned entities and visa support worldwide, Deel makes it possible to hire, manage and pay employees and contractors almost anywhere. By partnering with Deel, companies can expand globally with unmatched speed and flexibility, while reducing HR costs and ensuring everyone in their workforce is managed compliantly.
Deel has been using Veriff for over three years, during which it has experienced spectacular growth. As part of its offering to businesses, Deel needed to conduct Know Your Customer (KYC) checks to verify the identity of employees being onboarded or paid by their clients and prevent fraud. Prior to partnering with Veriff, Deel was primarily completing these KYC reviews manually. However, once weekly KYC volumes surpassed 25 individuals, Deel needed to implement a far more robust and automated solution that could scale rapidly with the business.
By partnering with Veriff, Deel was able to add a vital layer of safety and security to its online platform. Our identity verification (IDV) software enabled Deel to swiftly and securely verify people worldwide on behalf of its clients, while automatically detecting manipulated or false documents to protect against fraudulent users. These strong IDV capabilities were vital to give organizations more confidence and ensure compliance when hiring and onboarding employees and contractors via Deel’s platform.
Like Veriff, Deel is a former Y Combinator company. When the collaboration between the two companies started, both were experiencing high growth, and both became each other’s customers.
“It was critical for us to find a vendor that could provide robust global coverage for their services, was attentive and responsive to our unique requirements, could scale with our growth, and could offer competitive pricing,” said Dan Westgarth, Chief Operating Officer at Deel.
“Once the decision was made, the whole process of implementing Veriff’s solutions took only a month to complete. Veriff’s intuitive API made it straightforward to seamlessly integrate our identity verification technology into Deel’s existing KYC processes.”
With Veriff’s IDV technology integrated into their all-in-one HR solution, Deel was able to provide an accurate, real-time identity verification process to clients. The result was a streamlined onboarding process that delivered an immediate and visible increase in conversions, as well as a reduction in fraud on their platform.
“Implementing Veriff’s IDV technology had an immediate and visible impact on our level of conversions and rates of fraud on our platform. At the same time, it enabled us to handle a constant growth in users and scale sustainably,” Westgarth explained.
Over the longer term, automating its identity verification process has allowed Deel to scale IDV rapidly and sustainably to cope with the constant growth in users as the business took off. At the same time, the constantly expanding scale of Veriff’s IDV coverage in terms of countries and documents supported has been critical to Deel’s mission to eliminate hiring and management borders. With the help of Veriff’s technology, Deel is able to offer legally compliant documentation and accurate user identification in more than 150 countries, providing access to an immense global talent pool.
Veriff is the preferred identity verification partner for the world’s biggest and best digital companies, including pioneers in fintech, crypto, gaming, and the mobility sectors. We provide advanced technology, deep insights, and expertise from our foundation in digital-first Estonia and honed in leading the digital identity revolution. The partner of choice for businesses who need to rapidly and effortlessly verify online users from anywhere in the world, Veriff delivers the widest possible identity document coverage.
By supporting government-issued IDs from more than 230 issuing countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello. With more than 550 people from 60 different nationalities and offices in the United States, United Kingdom, Spain, and Estonia, we are dedicated to helping businesses and individuals build a safer and more secure online world.
Our 2023 report shares the insights our expert team has discovered on the front line of fighting fraud — giving you the tools to protect both your business and your customers. Download it today to find out more!
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