Case studies

NALA takes their service to another level with Veriff for identity verification

Veriff announces its partnership with Y Combinator backed Tanzanian startup NALA Money (NALA). Veriff will be supporting NALA in offering secure access to financial services via reliable and inclusive identity verification.

AuthorKarita Sall, March 4th, 2021

Veriff is excited to announce its partnership with Y combinator backed Tanzanian startup NALA Money (NALA). Veriff will be supporting NALA in offering secure access to financial services via reliable and inclusive identity verification.

Building on the success of their personal finance app, which is used by over 250,000 users across Tanzania, NALA’s new service is tailored to the needs of the African diaspora. To fulfil their mission of creating economic opportunity, NALA plans to address the hidden barriers that prevent the African community from accessing traditional financial services safely and seamlessly. Their decision to partner with Veriff is a step toward providing equal access to all.

As NALA’s CEO Benjamin Fernandes explains, “Over 70% of remittances sent to Africa are still sent in cash, but over 85% of financial institutions now have a digital presence. We want to tackle the pain points which limit access to digital finance tools for the African community in the UK. This is especially important as society shifts to operating ‘digital first’ with more online transactions taking place than ever before.  It’s exciting and reassuring to see the proactive steps Veriff is taking to build a more inclusive verification process. It was one of the things that really stood out for us when choosing a KYC partner.”

Veriff’s co-founder and Chief Product Officer Janer Gorohhov explains: “We can verify over 9,000 government issued IDs from more than 190 countries, including over 50 countries from Africa. This internal knowhow gives us greater visibility and control to tackle identity verification issues at a variety of levels. We also use a diversified dataset to train our models, and our face comparison accuracy is the same for any ethnicity or document origin.”

Veriff is focused on finding solutions for various inputs and content that users upload to the identity verification platform. The company has developed adaptive decision making thresholds to assess lower quality images on ID documents fairly, mitigating the bias caused by differing document specimen qualities. Also, if the automated decision is inconclusive, Veriff has a team of specially trained manual fallback specialists with over 30 nationalities represented. This allows for specialization, domain expertise, accuracy and speed in the facial recognition process when algorithms are inconclusive.

Last month NALA announced it had become an Electronic Money Directive (EMD) agent through a partnership with Modulr, which provides an array of financial services, including but not limited to international payments. They will be rolling out their beta offering gradually from February 2021 for UK-based customers sending money to Kenya and Uganda. People can sign up for early access at

To learn more about identity verification click here.

Karita Sall

Karita Sall

Head of Global Communication

Karita Sall is the Head of Global Communication at Veriff. Karita has been working in the field of communication for over 20 years. During that time she has helped many organizations to tell their stories including start-ups, global corporations, government bodies as well as non-profits.

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