LibraryblogVeriff vs. Jumio: identity verification tailored to your specific needs

Veriff vs. Jumio: identity verification tailored to your specific needs

We take a look at the services offered by both Veriff and Jumio, to see which identity verification provider measures up best in terms of products, security, pricing, and reviews.

Header image
Chris Hooper
August 30, 2023
Blog Post

Identity verification is not one-size-fits-all. Veriff understands that each business has its own specific needs and requirements, which is why we have built a highly configurable, identity assurance and anti-fraud ecosystem that suits your unique business.

Online fraud is an ongoing and evolving threat, and mitigating risk and ensuring regulatory compliance requires an IDV provider that is both rigorous and agile. However, your IDV provider should also understand that making the onboarding process and ongoing user experience as swift and seamless as possible is crucial to the acquisition of new customers, the retention of existing customers, and fundamental to fulfilling your growth ambitions.

In this article, we'll show you the impact that online identity verification services can have, why they're essential to growing your business, and will provide a deep-dive comparison into how Veriff and Jumio match up in the services they offer to customers.

About Veriff: Who are we? 

Veriff is the preferred identity verification partner for the world’s biggest and best digital companies, including pioneers in fintech, crypto, gaming, and the mobility sectors. We provide advanced technology, deep insights, and expertise from our foundation in digital-first Estonia and are leading the digital identity revolution. 

The partner of choice for businesses who need to rapidly and effortlessly verify online users from anywhere in the world, Veriff delivers the widest identity document coverage in the market. By supporting government-issued IDs from more than 230 issuing countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello. 

And, with more than 350 people from 60 different nationalities and offices in the United States, United Kingdom, Spain, and Estonia, we are dedicated to helping businesses and individuals build a safer and more secure online world.

Veriff’s key products

Veriff continues to lead the market in providing innovative identity verification solutions. The current product suite includes all the tools you need to convert and onboard more real customers while stopping bad actors.

Identity Verification (IDV)

Veriff is the partner of choice for businesses that need to rapidly and effortlessly verify online users from anywhere in the world, with the broadest possible identity document coverage. By supporting government-issued IDs from more than 230 issuing countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello.

Biometric Authentication

Veriff’s biometric authentication confirms that a returning user is who they claim to be. Our biometric analysis identifies and mitigates fraudulent activities such as account takeover and identity theft.

Proof of Address 

Simplify your Proof of Address (POA) process and make it easy for your users to verify their address. Veriff’s Proof of Address Capture reduces user friction, reduces your manual processes, and allows you to comply with regulations.

AML Screening

Veriff’s anti-money-laundering (AML) screening supports regulatory compliance. Our Identity Verification service alongside Politically Exposed Person (PEP) and sanctions checks, adverse media screening, and ongoing monitoring reduces business risk. Coupled with Veriff’s Identity verification, & proof of address, Veriff is able to provide an end-to-end solution helping businesses comply with their AML & KYC requirements from a single integration. 

Database Verification Checks

Veriff's host of identity verification solutions are always designed to keep businesses compliant without making users' lives harder. Veriff's Social Security Number Verification is now an additional layer of protection for any identity verification program.

Age Estimation

Veriff’s Age Estimation solution uses facial biometric analysis to estimate a user’s age without requiring the user to provide an identity document. This low-friction solution will enable you to convert more users faster.

Age Validation

Veriff makes it quick and easy for your age-appropriate users to access age-gated content, services, or products. Comply with legal obligations, safeguard users, and maintain your brand integrity with our Age Validation product.

How is Veriff different from Jumio?

Veriff offers cost-effective solutions that deliver more comprehensive and accurate identity verification. Rather than offering a standard ‘out of the box’ solution, our technology can be tailored to meet your unique risk appetite. In addition, we always ensure that we are a genuine partner to you rather than just another IDV provider. We are dedicated to ensuring the security and safety of real users online, across the globe. Here’s more about us: 

Minimize friction, boost conversions

Our highly automated, AI-powered decision engine delivers verifications faster, reducing the risk of user dropout and increasing your conversion rates. Veriff can localize the verification flow for your users, enhancing their UX and vastly improving your conversion rates. Finally, Veriff’s in-house highly trained experts support the verification process, minimizing delays, providing increased fraud prevention capabilities, and ensuring more genuine users get verified.

Enhanced fraud prevention

Veriff’s proprietary solution analyzes more than 1,000 data points during identity verification, analyzing the document, person, network, and device. Our in-house fraud team continuously monitors fraud trends and implements new controls, mitigating fraud risk quickly and at scale.

Expand globally 

More supported documents allow your organization to expand its market reach and onboard more users, no matter where in the world they are. Veriff supports more than 11,300+ identity documents from 230 countries and territories, in 48 languages, making it the most comprehensive identity verification company across the globe, helping companies expand into new markets and access new customer populations.

Optimize operational efficiency 

Veriff does not charge for user resubmissions - other IDV providers do. At Veriff, implementation and setup costs are not charged separately. However, Jumio has additional charges. We do not charge separately for account maintenance and support, whereas Jumio applies additional charges for these services.

Form a genuine partnership

Our dedicated customer success professionals are committed to providing assistance and expert guidance right from the outset of your journey with us. We are here to support you every step of the way and at no additional cost.

Veriff Customer Success Stories

Don’t take our word for it, read what our customers say about us here

“We were using a competitor of Veriff. We had serious problems with the quality of the verifications and quality of their solution. Before choosing Veriff, and as a part of proof of value, we did an A/B test - half of our customers were going through this competitor and half through Veriff. Afterwards, we ran an analysis to compare how many false-positives we were getting between the two solutions and Veriff was so much better than the competitor. We then switched to Veriff and we discontinued the service with the competitor.”

Chris Adjei-Ampofo

Chief Information Officer at Uphold

“The new partnership with an innovative identity verification provider like Veriff supports our ambition to be the industry leader in safety and quality on our transportation platform.”

Martin Villig

Co-Founder at Bolt

“In addition to their experience and knowledge in the identity verification space, the Veriff team has proven to be a great fit for CoinList. Veriff made our initial onboarding easy, and they continue to work closely with us to ensure their product is meeting our needs in the ever-changing landscape of identity verification. We are extremely happy to be working with Veriff and look forward to them playing an integral role in our KYC program as our company continues to grow and scale.”


Why choose Veriff for your business needs? 

Enhance user experience

A straightforward, minimal-step process to quickly establish a user's identity. Real-time feedback and automated detection of document type and country to aid users through the process. 95% of users are verified on their first try; the optimized user experience improves conversions and onboarding time.

Acquire new users faster and with a higher conversion rate

Any delays in the customer journey can lead to churn, frustrated potential users, wasted marketing spending, and high acquisition costs. Veriff’s market-leading hybrid identity verification solution enables users to get verified on the first try, taking an average of just 6 seconds. Acquire new, genuine users faster with a higher conversion rate, and realize commercial potential quicker.

Reduce operational costs 

With Veriff, there are no implementation costs or ‘hidden charges’ for our leading identity verification service. In addition, our service includes a free-of-charge sandbox testing environment, which is vital for testing different identity verification use cases.

An approach that works for your business

Veriff’s hybrid approach provides an accurate and cost-effective identity verification solution; highly trained global in-house experts supplement automation with any required manual verification so you do not need to hire, manage, and train your internal teams.

Expand into new markets

Veriff covers 11,300 documents, supports documents from 230+ countries and territories, and supports 48 languages and dialects. We're by your side when you want to expand into new markets to drive new revenue opportunities.

Protect business reputation and reduce fraud risk 

Veriff’s sophisticated and evolving anti-fraud features leverage and analyze over 1,000 data points during identity verification to verify more genuine users and keep bad actors out. Using a combination of network and device analytics, crosslinking, risk labels, face blocklisting, and velocity abuse checks, Veriff delivers a robust anti-fraud capability.

Check out Veriff’s solutions link!

Schedule a demo of the Veriff platform today

Are you interested in learning more about how Veriff’s identity verification solutions can help your business?

Get in touch with the team today to schedule a personalized demo that shows exactly what Veriff can do for you.

Disclaimer: All data in this article is from Veriff research, including user reviews.

Speak to us today

Our identity verification experts are ready to help you build the identity verification solution that helps you onboard more real customers faster while keeping the fraudsters out.

Get the latest from Veriff. Subscribe to newsletter.

Veriff will only use the information you provide to share blog updates.

You can unsubscribe at any time. Read our privacy terms