You might be keeping it real, but not everyone is as honest. Fraud is out there, and there are plenty of cybercriminals waiting for a chance to pretend to be you.
Villu Arak, August 9th, 2019
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Cybercriminals are in the fraud game to make a fast buck, leaving you a long list of consequences to deal with when they're done. Luckily, they can be stopped. Veriff makes proving your identity quick, easy, and safe, and this article will walk you through the process from start to finish.
One important thing to take note of is that your video sessions are recorded, so if you're shy, make sure you're decent. This control mechanism makes fraud more trouble than it's worth and is also why we don’t accept emailed or uploaded photos. There's simply too much potential for shady stuff.
Your passport, ID card, residence permit, or driver’s license will usually do the trick. Make sure your ID is not expired or physically damaged.
Newer smartphones tend to have great cameras, so they're definitely the best option when you want to get verified. If your laptop has a decent webcam though, it can work as well. Just uncover the camera, clean the lens, and, if possible, use one of the recommended browsers for your device.
You might be required to give temporary access to your camera and microphone to complete a verification, but this only lasts during the verification process and not beyond.
Have your ID handy, because you'll have about five minutes to show it before the session closes. The limit is there for your protection, not to stress you out (we promise).
If your parents named you John Smith, use it proudly. Nicknames, pseudonyms, and usernames such as Johnny, John S, or Shadowboxer won’t cut it. Unless Shadowboxer is your legal name. In that case, good for you.
Dark rooms and strong background light result in low quality photos that are tough to analyze. Also, please remove glasses, headphones, tiaras, Vulcan ears, and all other headgear that make it harder to identify you. You're great just the way you are.
Friendly assistance is one thing, coercion quite another (it happens more often than you think). When in doubt, we’ll err on the side of caution and decline verification. Better safe than sorry.
Keep an eye on the screen and make sure the entire identification document fits in the markers. This helps us to verify you faster. If the photo you take is blurry or poorly lit, click “Try again” and take a better one.
If you’re using an ID card, driver’s license, or residence permit to verify your identity, please photograph both sides of the card or paper. Don’t worry, we’ll walk you through it.
Take a picture of your passport photo page. It’s the page with your picture, personal details, and other data necessary for verification.
It doesn't happen often, but sometimes you'll be asked for a selfie with your ID document in the same frame. If it happens, make sure you, and your document are in frame, in focus, and readable.
While it seems like a lot to remember, there's no need to write it all down. Veriff gives you real-time feedback as you go through the verification process. If you experience any issues, get in touch with your service provider. Happy Veriffing!