Report

The Future of Mobility report 2026

The report examines the financial and operational impact of outdated verification methods across rideshare, food delivery, and last-mile logistics and outlines the shift to continuous trust infrastructure that leading platforms are already making.

Fraud is a growing threat in mobility

With a net fraud rate of 4.18% across mobility platforms, legacy point-in-time verification is no longer enough. Bad actors now deploy AI-generated deepfakes and synthetic identities, while legitimate drivers and couriers abandon clunky onboarding flows before earning their first dollar. The result: platforms absorb fraud losses and marketplace liquidity losses simultaneously.

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Net fraud rate across the mobility sector

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of fraud leaders report a negative financial impact

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faster driver onboarding with AI-powered verification vs. legacy solutions

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average decision time achieved by Bolt using continuous verification

What you’ll learn

This report is essential reading for Product, Growth, Trust & Safety, Compliance, and Operations leaders across ride-hailing, last-mile delivery, and gig platforms. Each section connects a real operational pain point to a measurable outcome.

How onboarding friction is killing your marketplace supply

Every unnecessary verification step risks drop-off from legitimate earners, delayed time-to-first-dollar, and higher customer acquisition costs. Discover how leading platforms cut decision times to under six seconds without compromising safety.

Why one-time verification is no longer enough to stop fraud

AI-generated deepfakes, synthetic identities, and account pooling have made static onboarding checks obsolete. Learn how continuous biometric re-verification closes the gap between a verified account and who is actually behind the wheel.

How to automate complex compliance — at scale, across borders

From local taxi permits to GDPR-compliant driver’s license extraction and age-restricted last-mile delivery, compliance complexity is a growth blocker. See how platforms in the EU, Latin America, and beyond are automating it.

The real cost of a fragmented trust stack

Stitching together multiple point solutions creates technical debt, operational blind spots, and slower fraud response. Understand what a unified, continuous trust architecture looks like — and what it unlocks for your platform.