The Veriff Times

Verify your identity in 10 fraud-proof steps

You might be keeping it real, but not everyone is as honest. Fraud is out there, and there are plenty of cyber criminals just waiting for a chance to pretend to be you.

Cyber criminals are in the fraud game to make a fast buck, and will leave you a long list of consequences to deal with when they're done. Luckily, they can be stopped. Veriff makes proving your identity quick, easy, and safe, and this article will walk you through the process from start to finish.

One important thing to take note of is that your video sessions are recorded, so if you're shy make sure you're decent. This control mechanism makes fraud more trouble than it's worth, and why we don’t accept emailed or uploaded photos. There's simply too much potential for shady stuff.

1. Have a valid ID ready

Your passport, ID card, or driver’s license will usually do the trick. Make sure your ID is not expired or physically damaged.

Have your id ready for identity verification

2. Use a device with a working camera and decent internet connection

Newer smartphones tend to have great cameras, but tablets and laptops also work well. Just uncover the camera, clean the lens, and, if possible, use the recommended browsers by device listed below:  

  • For PC: Chrome or Firefox
  • For Mac: Safari or Chrome
  • For iPhones and iPads: Safari
  • For Android Devices: Chrome

Verify your identity from different browsers on different websites

3. Be quick about it

Have your ID handy, because you'll have about five minutes to show it before the session closes. The limit is there for your protection, not to stress you out (we promise).

Identity verification time is limited to 5 minutes

4. Use your full legal name

If your parents named you John Smith, use it proudly. Nicknames, pseudonyms, and usernames such as Johnny, John S, or Shadowboxer won’t cut it. That is, unless Shadowboxer is your legal name. In that case, good for you.

Use your full name as seen on your identification document

5. Good lighting is essential

Dark rooms and strong background light result in low quality photos that are tough to analyze. Also, please remove glasses, headphones, tiaras, Vulcan ears, and all other headgear that make it harder to identify you. You're great just the way you are.

Photos with good lighting are needed to verify your identity

6. Go through verification on your own

Friendly assistance is one thing, coercion quite another (it happens more often than you think). When in doubt, we’ll err on the side of caution and decline verification. Better safe than sorry.

Try to verify your identity alone

7. Take sharp and readable ID photos

Keep an eye on the screen and make sure the whole document fits in the markers. This helps us to verify you faster. If the photo you take is blurry or poorly lit, click “Try again” and take a better one.

Make sure your ID is sharp and in focus on photos

8. Both sides, please

If you’re using an ID card, driver’s license, or residence permit to verify your identity, please photograph both sides of the document. Don’t worry, we’ll walk you through it.

Take photos of both sides of your identification document

9. Using a passport?

Take a picture of the main page. It’s the one with your photo, personal details, and other data necessary for verification.

Both pages of your passport are needed to verify your identity

10. “Portrait and document”

We might also take a live photo of you holding up your ID. Make sure the document and your face are fully visible and in focus.

While it seems like a lot to remember, there's no need to note it all down. Veriff gives you all the prompts and real-time feedback you need. It's time to make the world trust itself again, are you ready?

You may be asked to take a photo of yourself with your ID

While it seems like a lot to remember, there's no need to note it all down. Veriff gives you all the prompts and real-time feedback you need. It's time to make the world trust itself again, are you ready?