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Get VerifiedThe Future of Ecommerce 2025
This report dives into the growing risks of online fraud, the impact of AI and biometrics, and how businesses can build trust in a digital-first economy. Learn how leaders in ecommerce are using identity verification to stay ahead.
Fraud is targeting ecommerce at scale
AI-powered scams are surging, with fraud rates rising 21% year-over-year across ecommerce platforms. From fake identities to authorized fraud, 5% of all verification attempts in 2024 were fraudulent, and some businesses report losing up to 20% of annual revenue. This report breaks down the latest data and how ecommerce companies are responding with smarter, more adaptive defenses.
Increase in fraud rates between 2024 and 2025 across ecommerce platforms.
Of all verification attempts in 2024 were fraudulent—someone pretending to be someone else.
Fraud decision-makers say fraud cost their business up to 20% of annual revenue.
Ecommerce saw 18 times more authorized fraud than the global average.
What you’ll learn
This report explores how online retailers—from global giants to niche marketplaces—can stay ahead of evolving fraud tactics in a booming digital economy. Here’s what you’ll uncover:
Why ecommerce is in the fraud spotlight
With trillions in online sales and rapid innovation, fraudsters are zeroing in. Learn how the sector’s growth is fueling new attack surfaces.
How to know if a customer—or employee—is real
Explore how identity verification and biometrics are helping ecommerce leaders determine who can be trusted from the first interaction.
What it costs to wait
Understand the financial risks of delayed fraud action—and why early investment in IDV and reauthentication pays off.
What your customers expect from security
Find out why consumers value visible, seamless fraud protection—and how it directly impacts trust and loyalty.
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