Photo: Simon Tartarotti
Case studies

BVG Chooses Veriff to Verify Mobility App Users

Berlin’s public transport company BVG chose Veriff to verify people’s identities in Jelbi, its freshly-launched mobility app. Jelbi is a one-stop transport shop for commuters and travelers in Berlin.

Author June 12th, 2019



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Jelbi covers Berlin’s entire public transportation system, scooters, bikes, ride-hailing and car sharing, as well as traditional taxis. Veriff comes in when a person wants to use a Jelbi service that requires identity verification and drivers’ license validation. Veriff’s technology ensures that the person is who they claim to be and has a valid driver’s licence.

BVG selected Veriff as a verification partner. The company’s multi-layered security solution is safer than the face-to-face identification. According to Veriff founder Kaarel Kotkas, it’s great to see a shift in the industry’s mindset where businesses are looking for more secure solutions that also accommodate the clients’ needs.  

“Veriff enables Jelbi to give a convenient service to people without compromising on security. BVG makes Berlin a pioneering example of the Smart City by merging different mobility providers into a single application. People have easy access to many transportation means within the city. It’s an honor for Veriff to support this innovation with our product.”

BVG’s Jelbi app includes mobility-service providers such as the Berlin-based car-sharing startup MILES Mobility, the e-scooter sharing app Emmy, and the bike-sharing platform Nextbike. The goal is to add another 20+ mobility services to the app.

Berlin’s public transport company, the Berliner Verkehrsbetriebe (BVG), is the engine that moves Berlin, and has been doing so for 90 years. With its dense network of lines, state-of-the-art vehicles and efficient service, BVG is Germany’s largest municipal transport authority. The BVG transport network is made up of ten underground railway lines (U-Bahn), 22 tram lines and more than 150 bus lines, as well as 6 ferries, and provides mobility around the clock, 365 days a year. The employees of the BVG corporation operate a fleet of around 3,000 vehicles, serving more than 3.5 million inhabitants across a catchment area that covers some 1,000 square kilometers. More than a billion passengers use the buses and railways operated by the BVG every year.

BVG from Berlin is the first Smart City mobility project that Veriff is working with. We believe that is going to be one of many cities providing its travelers with convenient mobility solutions. We are proud to be trendsetters and a part of the new era!

To learn more about mobility identity verification click here.

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