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The peer-to-peer (P2P) payments industry is set for rapid growth over the next decade, with well-positioned payment service providers (PSPs) benefiting from a forecast $7.2bn increase in the sector’s global value. While the future looks enticing, sector participants have some important pain points to overcome, arguably the biggest of which is regulatory compliance. To succeed
Like the best games, growing a business has always come with an element of risk. Controlling those risks and maximizing opportunity are an essential part of ensuring success. From underage users accessing age-restricted content, to hackers, cheats and bullies, gaming providers face a plethora of challenges. Fast decisions A 98% check automation rate gets customers
Many people happily stream pirated content who would never dream of walking out of their local Walmart with a stolen item under their coat. Similarly, far more people seem ready to cheat when gaming than would admit to not playing fair in their everyday lives. For games providers, that’s a serious problem. Of course, cheating
With an estimated one billion people worldwide playing games over the internet, revenue in the online gaming sector is set to hit over US$26 billion in 2023. That’s good news for games providers, but it’s also good news for cybercriminals. As online gaming increasingly becomes the norm, hacking attacks on gamers’ accounts are booming. Cybersecurity
Customer onboarding is a core focus for gaming operators worldwide, particularly as they seek growth in new and emerging markets. To secure a seamless user experience (UX) and build their customer base, operators must focus on automation, speed, and data protection. From prompt payouts to responsive customer support, players have high expectations for the customer
While bad behavior wasn’t born with the internet, the online environment certainly provides fertile ground for a range of antisocial activity. The tendency for people to behave in the virtual world in ways they would never do in their everyday lives is familiar to anyone who ever stumbled into the middle of a Twitter spat.
If you’re responsible for your organization’s technology, then you’ll be only too familiar with the daily challenges this role must overcome. Depending on your job description, you might well have to balance risk, compliance and security with delivering seamless architecture and flawless integrations, all with the executive board breathing down your neck. In the unsecured
As a customer onboarding and experience leader, your primary concern is people through the door, either figuratively or literally. When it comes to BNPL, that means creating enticing offers, an attractive brand and a platform for perfect service. From the very first touchpoint with a potential customer, you need a strategy that covers all the
If you’re in charge of customer onboarding at your unsecured lending business, then your priorities are clear. Simply put, you want an effective and quick process for new customers, low levels of customer churn and drop-outs, and the best possible customer service that makes people feel welcome and valued. You know the market is competitive,
The gaming market is expanding internationally, with particular growth in emerging markets such as Africa and Latin America. As operators tap these new opportunities, they must ensure they meet a diverse range of gaming compliance requirements, including some regions with gray or unregulated markets. Additionally, as online gaming has exploded in recent years, so too
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