What’s New - October 2020: Veriff’s Verification Flow

It’s a little later than hoped, but we’re excited to share our verification flow updates made back in October. We maintained our aim of continuing to improve the end user experience, helping users on their road to an approved verification.

User experience updates

New UI customization options in our Android SDK

We’ve listened to our clients and expanded our UI customization options. Right now we’re rolling it out on Android, with iOS on the way in the coming months.

With the update you’re now able to make the following customizations:

• Replace the introduction page icons
• Change button edges
• Edit the text color
• Edit the background color

Download the full customization guide to find out more.

Smaller (but still important!) changes

• Added Catalan localization to web
• Fixed user interface display issues in Vietnamese on our web flow
• UI tweaks to barcode scanning flow on web

Technical improvements

Reduced iOS SDK size

We reduced our iOS SDK size by around 10MB - around two-thirds of its total size! Our new iOS SDK is just about 5MB. 

Reduced bandwidth for Web video recordings

During October, we reduced the bandwidth allocation in our web flow for background video recording to 500kbps. This improved conversion in an AB test by 2% in comparison to the previous bandwidth limit. Not so surprisingly, the improvement was most visible in locations with lower internet speeds.

Bug fixes and tech improvements

Along with everything mentioned above, we dedicated time to improving the overall quality of our verification flow with updates to both automated and manual testing, plus fixes to a series of bugs.

And that’s all for our October updates. Our November updates will be following hot on their heels, so make sure to keep an eye out on Monday to see what we’ve been up to which held up this blog so much! Happy Veriffing!

Raul Liive

Senior Product Manager

Raul is responsible for all of Veriff's Verification flow - everything that an end user is experiencing when using Veriff product. He is passionate about making people's life easier by building intuitive products that don't need any help or manuals.