Product Analytics Lead

<p>The Operations &amp; Analytics team powers Veriff’s business engine. We’re cracking the online identity crisis in a scalable way, deploying excellence to keep Veriff on the cusp of innovation. It’s a fast-paced market with many challenges. We need new talent on board to help us fill the gaps: bringing new ways of thinking into the team and, therefore, new possibilities. Our team blends operational excellence with technical insight: bringing together systems, processes, and analytics to ensure Veriff runs efficiently and intelligently.</p> <p>We’re looking for a curious and impact-driven <strong>player-coach</strong> to lead our <strong>Product Analytics</strong> team. In this role, you’ll shape how data informs the evolution of Veriff’s product suite: from IDV and biometrics to the next generation of our core offerings. You’ll work directly with senior product and engineering leadership to ensure analytics is aligned to their biggest priorities and driving product quality, user trust, and strategic advantage.</p> <p>You’ll lead a team of talented product analysts who embed with cross-functional teams to surface insights that fuel product decisions. This team doesn’t just report the numbers, they generate hypotheses, uncover root causes, and help shape the roadmap.</p> <p>If you thrive on empowering others with data, enjoy solving high-impact product problems, and want to help define the future of identity verification, we’d love to hear from you.</p> <h3><strong>You’ll help us power Veriff’s product development by:</strong></h3> <ul> <li>Leading a growing team of product analysts embedded across multiple product lines (IDV, biometrics, and more).</li> <li>Serving as a thought partner to product and engineering leadership, helping prioritize analytical efforts around the most important opportunities.</li> <li>Being a player-coach: writing your own analyses, setting standards, and guiding others in framing and solving product questions.</li> <li>Defining and evolving best practices in experimentation, behavioral analytics, metric definition, and data storytelling.</li> <li>Partnering with data engineering and analytics engineering teams to ensure product data is accurate, accessible, and well-modeled for self-service.</li> <li>Helping product teams frame clear, testable hypotheses and using data to drive product iteration.</li> <li>Establishing core KPIs and dashboards that track product performance, reliability, and impact across the customer lifecycle.</li> <li>Fostering a culture of curiosity, integrity, and excellence in analysis—where insights translate into action.</li> </ul> <h3><strong>You are the right future Veriffian for the job if you have:</strong></h3> <ul> <li>7+ years of experience in product analytics, data science, or a related quantitative field, ideally in a high-growth tech environment.</li> <li>Expertise in data visualization (ideally Tableau), with the ability to create intuitive, performant dashboards.</li> <li>Deep proficiency in dbt and modern analytics engineering practices.</li> <li>Strong understanding of scalable data pipelines and cloud-based data environments like Redshift, BigQuery, or Snowflake.</li> <li>Strong SQL skills and comfort with statistical analysis in Python (preferred) or R.</li> <li>Track record of supporting product teams across discovery, delivery, and iteration phases.</li> <li>Experience mentoring or leading analysts, ideally in a matrixed or embedded structure.</li> <li>A track record of working across teams to align priorities and push data into product decisions.</li> <li>A builder’s mindset: comfortable navigating ambiguity and driving structure in fast-evolving environments.</li> </ul> <h3><strong>And you bring these mindsets to the table:</strong></h3> <ul> <li><strong>Self-starter: </strong>You thrive in ambiguous environments and can define your own roadmap.</li> <li><strong>Deep problem solver: </strong>You push beyond surface-level symptoms to uncover root causes.</li> <li><strong>Clear communicator: </strong>You make complex analyses understandable to stakeholders of all backgrounds.</li> <li><strong>Strategic executor: </strong>You’re comfortable zooming out to align on business priorities and zooming in to write code or debug a data pipeline</li> </ul> <div class="p-rich_text_section"><strong data-stringify-type="bold">Why Veriff?</strong></div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section">We help companies all over the world connect with honest people. Our software verifies over 10,000 government-issued documents from more than 190 countries — and this is growing fast! That's millions of verified identities a year and countless people working behind the scenes to help make the lives of millions, and eventually billions, of people safer online. We are a force for good and want to be the standard for trust online.</div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section">We're a diverse team of over 40 nationalities coming together to solve one of the world's most pressing problems. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include:</div> <div class="p-rich_text_section">&nbsp;</div> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Four weeks of fully paid sabbatical leave after reaching your 3rd work anniversary</li> <li data-stringify-indent="0" data-stringify-border="0">One day per year to dedicate to a charity of your choice</li> <li data-stringify-indent="0" data-stringify-border="0">Full flexibility to work from home or our pet friendly offices</li> <li data-stringify-indent="0" data-stringify-border="0">Stock options that ensure you share in our success</li> <li data-stringify-indent="0" data-stringify-border="0">Extensive medical, wellness and L&amp;D coverage to ensure you're feeling great physically and mentally</li> </ul> <div class="p-rich_text_section">With backing from investors such as Accel, IVP, Tiger, Taavet Hinrikus, Ashton Kutcher, and Paul Buchheit, and having received unicorn status, we're well positioned to achieve our mission. However we need people like you to ensure it happens. Be a force for good and join Veriff!</div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section"><em>We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you.</em></div>