IT Service Desk Engineer - Estonia

Join Veriff as an IT Service Desk Engineer. With the company expanding each week, there is a growing need to be sure that people are taken care of and have their questions answered - this means both new and experienced Veriffians. 

Veriff helps companies all over the world connect with honest people. In a year, our team grew from 17 to 250+, and our software verifies over 9,000 government-issued documents from more than 190 countries. That's millions of verified identities a year and a lot of people working behind the scenes to help make the lives of millions, and one day billions, of people safer online.

You’ll help us protect honest people online by:

• Providing technical support for Veriffians
• Triaging incoming tickets and keeping tickets flowing 
• Making sure new employees have everything they need in their daily Veriff lives ready (both hardware and software) 
• Installing, modifying and repairing computer hardware and software
• Solving ad-hoc IT problems and challenges
• Be ready to find and implement solutions to all sorts of technical problems that might occur together with your team 
• Keeping IT asset management in order

You are the right future Veriffian for the job if you have:

• Experience in at least 2 out of 3 operating systems: Windows, Linux, Mac and are ready to work and enjoy all three of them
• Workstation OS management/administrator experience
• An understanding of computer networks
• A genuine interest in computers and technical equipment and you like to be up to date with the latest news in the industry 
• An open-minded and solution-oriented mindset
• Good interaction skills with people and enjoy coming up with solutions, even in stressful situations
• Excellent communication and written English skills, Estonian is a plus 
• Skills to work well in a team and also independently 

 At Veriff you will have the opportunity to:

• Be the frontline of internal technical support for the world's next big success story (Veriff is backed by investors such as Mosaic Ventures, Taavet Hinrikus, Ashton Kutcher and Paul Buchheit)
• Do impactful work at a startup that’s growing crazy-fast and is packed with career opportunities 
• Join a diverse team of over 40 nationalities
• Receive generous sports benefits and additional health insurance
• Be in a pet-friendly and flexible work environment where you are in charge of balancing freedom and responsibility
• Get all the perks that come with a disruptive tech start-up, including health days, unlimited snacks and coffee at the office, team events, and much more