Boosting customer satisfaction and trust with biometric authentication in UX

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In user experience leadership, navigating the landscape of customer authentication processes is paramount. A UX leader is a professional responsible for overseeing and guiding the user experience design process within an organization. They play a pivotal role in shaping how users interact with a product, service, or platform, ensuring that the experience is intuitive, efficient,

Identity verification in an evolving workplace

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Staffing is a complex sector, dedicated to providing permanent, temporary and contract employees to businesses across a range of sectors. The market for human resources (HR) services is growing all the time, hitting $218bn in the US last year and reaching revenues of more than £40 bn (about $49 bn) in the UK.  While the challenges for firms depend

Elder abuse: a digital epidemic

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What is elder abuse? When someone with power over an elderly person intentionally harms them or puts them at risk of harm, their actions are considered elder abuse. This can take many forms, including financial, physical, sexual, psychological and emotional abuse, neglect, abandonment and loss of dignity. Aging populations in many countries mean elder abuse

How identity verification is driving innovation in online security

How identity verification is driving innovation in online security

Moving on from the days of outdated security processes, such as knowledge-based authentication, identity verification (IDV) enables businesses to provide products and services simply, safely, and seamlessly. By authenticating customers and shutting out bad actors, businesses prevent unnecessary risks to themselves, their partners, and their customer base. However, as online crime grows worldwide, businesses need

Is it high time to start trusting cryptocurrency?

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There is a certain inevitability about the widespread use of digital currencies in the future. Digitisation is happening across all walks of life and in almost every industry, so it’s only logical that finance will go the same way. So, why is it taking so long? Recorded media is almost all exclusively digital now, who

Why does my identity need to be verified?

How Veriff uses selfies to verify ID

So, what is identity verification? In its rawest sense, identity verification for customers is about proving who they are so that they can go about their daily business without being interrupted. For businesses, it is about protecting their digital databases and being sure that their customers are, well, real.  Proving the reality that you are who