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Librarycase studiesVeriff and Crossover: validating candidates for a pioneering remote recruitment specialist 

Veriff and Crossover: validating candidates for a pioneering remote recruitment specialist 

Discover how Veriff provides identification checks to ensure job candidates for top tech jobs are who they say they are.

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Author
Chris Hooper
Director of Brand at Veriff.com
October 27, 2023
Case Study
HR management
Announcement
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About Crossover
What business problems did Veriff solve for Crossover?
What made the difference to Crossover when choosing Veriff?
What was the immediate impact of implementing Veriff?
About Veriff

Listen to a full conversation with Andrew Allen, VP of Marketing at Crossover and explore all Veriff Voices podcast episodes, here.

About Crossover

Founded in 2014, Crossover is the world’s largest database of talented remote professionals. Having created a way for job applicants in overlooked parts of the world to prove their skills are world-class, the pioneering remote recruitment specialist has also enabled tech companies from across the globe to hire the top 1% full-time remote job workers, no matter where they are based.

And the approach has worked. Crossover now handles more than six million job applications per year and has so far placed more than 5,000 candidates from 130+ countries into remote full-time jobs with some of the world’s largest companies.

“Working with Veriff enabled us to not only improve the accuracy of our KYC checks, but also to shift it earlier in our process, improving the integrity that our entire product depends on.”

Andrew Allen, VP of Marketing, Crossover

What business problems did Veriff solve for Crossover?

Crossover processes more than six million job applications per year, and recruits talent for some of the biggest names in the tech space. That means they have to be certain that candidates are who they say they are.

Andrew Allen, VP of Marketing at Crossover, explained: “In the world of remote work there are opportunities for fraudsters to pose as other people, secure jobs for others, and generally mis-represent themselves. We promise our clients Silicon Valley-grade filtering and vetting to find the very best person in the world for their job vacancy. That means we have to know each and every candidate we bring into our system is genuine.

“Our primary focus is the complex series of assessments that enable candidates to prove job skills and aptitude, but we also need a reliable way to verify their identity in order to ensure dishonest candidates can not cheat the system.”

“We are confident that no dishonest application has ever resulted in a job offer since our partnership with Veriff.”

Andrew Allen, VP of Marketing, Crossover

What made the difference to Crossover when choosing Veriff?

The recruitment business moves fast, which is why the team at Crossover were on the lookout for cost-effective fraud prevention measures that could enable them to quickly vet a large number of applicants and confirm that those making it through to the testing stages and beyond were genuine candidates. 

“Our recruitment business depends on the integrity of our skill verification process,” Allen said. “That is why many of our assessments can’t be re-attempted within six months.

“But the prospect of a lucrative job means fraudulent applicants will always find new methods to be creatively dishonest. 

“It’s critical that we have robust fraud prevention measures to ensure the job offer always goes to the most talented candidate, not someone who cheated the system.

“The incredibly high volume of applications we process meant it was laborious to implement KYC protocols early in the process - but we had to have some form of KYC since candidates with multiple accounts present such a major risk to the integrity of our unique business model.

“Working with Veriff enabled us to not only improve the accuracy of our KYC checks, but also to shift it earlier in our process, improving the integrity that our entire product depends on."

“It quickly became apparent that working with Veriff was a game-changer for us. We are able to complete KYC checks for a much higher volume of applications, with a much higher degree of accuracy.”

Andrew Allen, VP of Marketing, Crossover

What was the immediate impact of implementing Veriff? 

Having chosen Veriff as their KYC partner, the team at Crossover moved quickly to realize value.

“We test-drove many vendors and our software engineers had a great time attempting to cheat each of them, but Veriff was the most reliable and we couldn’t get past it," Allen recalled. “Once we had made the decision we would go with Veriff, the API was very simple and it was easy to integrate. We were very happy with the whole process and the support we received.

“It quickly became apparent that working with Veriff was a game-changer for us. We are able to complete KYC checks for a much higher volume of applications, with a much higher degree of accuracy.

“While it’s difficult to quantify, we are confident that no dishonest application has ever resulted in a job offer since our partnership with Veriff.”

About Veriff

Veriff is the preferred identity verification platform for the world’s biggest and best digital companies, including pioneers in financial services, crypto, gaming, and the mobility sectors. We provide advanced technology, deep insights, and expertise from our foundation in digital-first Estonia and honed in leading the digital identity revolution.

The partner of choice for businesses who need to rapidly and effortlessly verify online users from anywhere in the world, Veriff delivers the widest possible identity document coverage. 

By supporting government-issued IDs from more than 230 issuing countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello.

Need more info?

Talk to one of Veriff's fraud experts and see how IDV can help transform your business.