Limitations and Exclusions to Response Times

Customer acknowledges that the Response Times outlined in Veriff Terms of Service will not apply to:

(a) Pay-as-you-go plans that do not include an annual minimum commitment on the number of Sessions purchased;

(b) Customers with less than 1000 Sessions per month;

(c) IDV Services where video analyses are included in the decision profile;

(d) Sessions in non-Latin scripts, including but not limited to Sessions in scripts used by Japanese, Chinese, Arabic or Cyrillic languages.