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Limitations and Exclusions to Response Times
Customer acknowledges that the Response Times outlined in Veriff Terms of Service will not apply to:
(a) Pay-as-you-go plans that do not include an annual minimum commitment on the number of Sessions purchased;
(b) Customers with less than 1000 Sessions per month;
(c) IDV Services where video analyses are included in the decision profile;
(d) Sessions in non-Latin scripts, including but not limited to Sessions in scripts used by Japanese, Chinese, Arabic or Cyrillic languages.