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Get VerifiedFinding the right solution for your business
Tech leaders face a confusing choice of different methods to gain confidence in a user’s identity, often struggling to understand how data-centric identity affirmation and document-centric identity verification vary in the assurance levels they offer. This report will help provide clarity over the following key findings:
Determining your need
Organizations face a confusing choice of different methods to gain confidence in a user’s identity, often struggling to understand how data-centric identity affirmation and document-centric identity verification vary in the assurance levels they offer.
Creating an effective RFP
Gartner clients consistently cite difficulty in understanding how effective the identity verification (IDV) process is, given the lack of standards and metrics available. This makes vendor comparison challenging.
Vendors vary greatly in how they handle and store personally identifiable information (PII) and in their reasons for doing so.
Reducing implementation effort
Integrating IDV solutions into business workflows is often complex and time-consuming. In addition, many solutions lack flexibility when it comes to configuration and are not designed with accessibility for end users as a priority.
Understand the IDV buying journey
Get the Gartner® Buyer’s Guide for Identity Verification to explore key use cases, compare solution types,
and simplify your decision-making process.
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Gartner – Buyer’s Guide for Identity Verification, By Akif Khan, James Hoover, Nayara Sangiorgio, 7 April 2025
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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.