INDEX

The Veriff Fraud Index 2024

In the modern digital marketplace, a significant proportion of users have been directly affected by online fraud. Our survey aims to give you an in-depth insight into the consumer attitudes towards digital security, their experiences with fraud, and the level of security they expect from digital providers.

Fraud is on the rise

The internet has transformed how we shop, consume, and do business, expanding opportunity, and fuelling innovation. But the digital economy has a dark side – the growing scourge of online fraud.

Fraud matters to consumers

Against this backdrop of growing criminality, it comes as no surprise that consumers pay careful attention to a company’s track record before handing over their business.

Customers see the value of biometrics

If consumers are prepared to tolerate more friction in the sign-in process if it gives them greater protection from fraud, what form do they want this friction to take?