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Internal Communication Manager

Function: Communications

Team: Communications

Location: Tallinn

<h3>Help shape how Veriff speaks to itself</h3> At Veriff, trust starts from within. As our Internal Communication Manager, you’ll play a central role in connecting our people to our mission, our strategy, and each other. This is a high-impact role for someone who thrives at the intersection of storytelling, strategy, and culture – and who knows that great internal communication isn’t just about sharing information, but about building belief. You’ll work closely with teams across Estonia, Brazil, the US, the UK, and Spain, making sure Veriffians feel informed, inspired, and supported – especially during moments of change, growth, or challenge. <h3>Why Veriff?</h3> Veriff is building the trust layer for the internet – to trust online, you need to Veriff.  Our trust infrastructure helps businesses stay compliant, prevent fraud, protect users, and scale globally, enabling a safer, more transparent internet for everyone. Trusted by leading companies like Blockchain, Bolt, Bumble, Deel, Instacart, Monzo, Starship, Trustpilot, Uber, and Western Union across finance, marketplaces, mobility, gaming, and other industries. Behind that impact is a fast-growing, ambitious team working hard toward the mission of building the trust infrastructure for the internet, enabling honest people to be trusted globally. Our longer-term vision is to have Veriff passports for everyone on Earth. Your role will help ensure every Veriffian understands how their work contributes to that mission and vision – and feels proud to be part of it. <h3>What you’ll be responsible for</h3> Own and evolve our internal communications strategy <ul> <li>Design and deliver a clear, engaging internal communication and engagement plan in partnership with the VP of Global Communication, Marketing, People Team, and team leads.</li> <li>Ensure business priorities, people news, and strategic initiatives are communicated clearly and consistently – always aligned with our values: accountability, great execution, and solution-oriented thinking.</li> </ul> Turn channels into experiences <ul> <li>Review and upgrade our internal communication channels (Slack, Confluence, etc.) so they truly work for our teams.</li> <li>Reimagine internal meeting formats like All Hands and “Hey, Veriff” to make them more engaging, meaningful, and impactful.</li> </ul> Create content people actually want to consume <ul> <li>Produce compelling written, audio, video content tailored to different audiences and channels.</li> <li>Introduce additional communication formats (e.g., video interviews, stories from across the business) that bring our global team closer together across time zones.</li> </ul> Strengthen Veriff’s employer brand <ul> <li>Partner with the Marketing and People teams to shape and amplify Veriff’s employer brand, ensuring our culture, values, and employee stories are reflected authentically.</li> <li>Identify internal stories, voices, and moments that showcase life at Veriff and turn them into strong employer branding content.</li> <li>Support recruitment campaigns with engaging internal and external storytelling.</li> </ul> Contribute to social media and external storytelling <ul> <li>Collaborate with the Marketing & People team to contribute employee-focused content for Veriff’s social media channels.</li> <li>Help activate Veriffians as brand ambassadors by encouraging and supporting employee advocacy and social sharing.</li> <li>Ensure internal narratives and external messaging are aligned, consistent, and mutually reinforcing.</li> </ul> Be a trusted partner across the company <ul> <li>Collaborate closely with designers, developers, copywriters, and stakeholders across Veriff.</li> <li>Lead and support with internal events, culture initiatives, and clear, engaging internal messaging.</li> <li>Lead and support internal communication during sensitive or crisis situations with clarity, calm, and confidence. </li> </ul> <h3>What you will bring?</h3> <ul> <li>5+ years of experience in internal communications in a truly global, ideally in a high-growth environment.</li> <li>A degree in Communication, Marketing, or a related field (or equivalent experience).</li> <li>Proven experience building, executing, and evaluating internal communication strategies</li> <li>Excellent written and verbal communication skills in English and Estonian. If you know Spanish and/or Portuguese, it’s an advantage.</li> <li>Strong project management skills and the ability to juggle multiple priorities under tight deadlines.</li> <li>Confidence in handling complex, sensitive, or confidential topics with professionalism and empathy.</li> <li>A collaborative mindset and the courage to have honest, sometimes challenging conversations. </li> </ul> <h3>What’s in it for you?</h3> At Veriff, you’ll have the opportunity to: <ul> <li>Help shape the culture and voice of one of the fastest-growing tech companies in the region</li> <li>Contribute to the brand story of a company backed by top-tier investors and global entrepreneurs</li> <li>Do meaningful work with visible impact in a fast-scaling global organisation</li> <li>Join a diverse team representing 60 nationalities</li> <li>Work in a pet-friendly, flexible environment where freedom comes with trust and responsibility</li> <li>Take part in team events, learning opportunities, and all the perks of a disruptive tech scale-up</li> <li>Stock options that ensure your share in our success</li> <li>Extra recharge days on top of your annual vacation</li> <li>Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally</li> <li>Learning and Development & Health and Sports budget that you are free to tailor to your own needs</li> <li>Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary</li> </ul> #TAL #LI-VR1

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Internal Communication Manager

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