Account Manager

<p>At Veriff, our Go-to-Market (GTM) Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic, global team dedicated to growing our customer base and enhancing our brand's global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.&nbsp;</p> <p>We are excited to welcome another <strong>Account Manager</strong> to our growing Revenue team. We're looking for someone experienced in building and managing customer relationships, a great communicator, and a tech enthusiast. It is a front-line role with a direct impact on Veriff's growth and our customers' success. If you're eager to work in a global business among the largest players on the market and with industry-leading international clients, then we have something to talk about!<strong>&nbsp;</strong></p> <p><strong>You’ll help us protect honest people online by:</strong></p> <ul> <li>Building and strengthening client relationships</li> <li>Growing the usage and adoption of Veriff while preventing churn</li> <li>Managing a portfolio of accounts</li> <li>Communicating with clients via email and video calls</li> <li>Serving as the point person for client questions and contract renewals</li> <li>Representing Veriff to our customers</li> <li>Identifying opportunities to improve client experience and satisfaction</li> <li>Suggesting product improvements&nbsp;</li> </ul> <p><strong>You are a perfect future Veriffian if you have:</strong></p> <ul> <li>5+ years in consultative sales and/or Account Management<br>Worked in Account Management/Customer Success for at least 2 years</li> <li>Training in a structured sales methodology (e.g., Winning by Design, MEDDIC, Challenger) and can apply it to drive customer value</li> <li>A customer-centric mindset with strong attention to detail in every interaction and deliverable</li> <li>Worked in a global company that operates in various time zones</li> <li>A love of working independently with lots of freedom</li> </ul> <p><strong>Compensation:&nbsp;&nbsp;</strong></p> <p>The base salary for this role is $75,000 - $90,000 per year + commission.&nbsp; Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law</p> <p><strong>This is what we have to offer:</strong></p> <ul> <li>Competitive base pay and generous commission structure</li> <li>Stock options</li> <li>401k plan with company contribution</li> <li>A generous vacation policy and flexible work hours</li> <li>Health insurance and gym membership reimbursement</li> <li>An amazing team!</li> </ul>