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Associate Account Manager

Do you have experience in account management or consultative sales? Are you looking to work with industry-leading international clients among the largest players on the market? If so, we're looking for you.

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We are excited to welcome an Associate Account Manager to our growing Revenue team. We're looking for someone who is a strong communicator, with previous experience managing client relationships. This role will have direct impact on Veriff's growth and our customers' success. This role is based out of Tallinn and will work on Veriff's clients who are based in both Europe and the US.

You'll help us protect honest people online by:

  • Developing a portfolio of existing clients
  • Growing the usage and adoption of Veriff while preventing churn
  • Managing several large accounts simultaneously
  • Communicating with clients by email with occasional calls and meetings
  • Being the face of Veriff for our clients
  • Identifying opportunities to improve client experience and satisfaction
  • Identifying product issues and suggesting improvements
  • Knowing our competitors better than they know themselves

You are perfect for the job if you: 

  • Know the basics of account management and consultative sales
  • Have some previous experience in sales (or consider yourself a natural talent)
  • Have great people's skills, are natural in kick-starting meaningful conversations and building trusting relationships
  • Have a great understanding of our product and technical mindset/curiosity
  • Have great project management skills
  • Like to see the big picture, think a few steps ahead, and be proactive
  • Are solution-oriented and enjoy tackling challenges
  • Have strong written and verbal communication skills

At Veriff you can expect:

  • Competitive base pay and commission structure 
  • Stock options
  • The opportunity to contribute to product development for the world's next big success story (Veriff is backed by investors such as Accel, IVP, Taavet Hinrikus, Ashton Kutcher and Paul Buchheit)

Why Veriff?

We help companies all over the world connect with honest people. Our software verifies over 10,000 government-issued documents from more than 190 countries. That's millions of verified identities a year and a lot of people working behind the scenes to help make the lives of millions, and one day billions, of people safer online.

Backed by investors such as Accel, IVP, Y Combinator, Mosaic Ventures, Taavet Hinrikus, Ashton Kutcher, and Paul Buchheit, we're really accelerating our growth after successfully raising our Series B. We're a diverse team of over 35 nationalities coming together to solve one of the world's most pressing issues. In exchange for joining us on our mission, we'll offer you the opportunity to advance your career and look after you along the way with a range of benefits designed with you in mind. 

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you


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