Casino whoring: What is it & how it works

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1. What is casino whoring? Casino whoring is the practice of chasing bonuses offered by online gambling websites. A bonus whore – as these individuals are termed – will never put down any money on a website. Instead, they’ll use the free bonus money gambling sites offer to turn that cash into a larger sum. 

KYC automation: enhancing customer onboarding

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1. What is KYC automation and customer onboarding? Firstly, let’s start with customer onboarding. Customer onboarding is the process of acquiring a new customer to a new company or subscribing a new user to a new service. As the name implies, digital onboarding is a fully digital version of this experience – meaning that it takes place on websites

Digital customer onboarding explained: How it works & solutions

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1. What is digital onboarding? Digital onboarding process involves acquiring a new customer to a new company or subscribing a new user to a new service. It can also mean to build new business partners.  As the name implies, it is a fully digital experience. This means that it takes place on websites or in an

Understanding user onboarding: a deep dive into the process and Veriff’s role

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1. What Is user onboarding? User onboarding ought to be familiar to anyone who has opened a bank account. But when people are asked to define the term, they often give an inaccurate description. Certainly, the goal of user onboarding is the process of familiarizing a customer with a brand’s products or services. But it

Managing marketplace customer churn | how big is the problem and how can you fix it?

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Smart automation eases customer frustration at key touchpoints Marketplaces have always faced a delicate balancing act between securing their platforms and ensuring friction-free customer experiences. New research, however, reveals the size of the challenge, with customers routinely dropping out of the sales funnel when confronted by frustrating processes. The analysis, published by BusinessWire, reveals a

Key user expectations in customer onboarding – and beyond

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Customer onboarding is a key element of any online business, enabling you to safely welcome new users to your platform while ensuring they are who they claim to be. It is vital to meet legal demands around know your customer (KYC) and anti-money laundering (AML) requirements, as well as protecting your business from fraudsters and

Effortless customer onboarding: the key to digital success

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Seamless customer onboarding process is a key priority for businesses across multiple sectors, from finance to gambling to crypto. By delivering a safe but speedy process, companies can boost their customer experience, increase conversions – and build their brand.  Digital channels are remote, therefore businesses need a way to accurately verify the identity of the individual to ensure they are

The five biggest emerging scams P2P payment platforms face today

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The peer-to-peer payments sector is booming, with total transactions worth nearly $1tn in 2022. That’s a full 25% increase on the previous year. Growth is being driven by innovative firms who are developing ingenious new ways to delight customers with faster, slicker and smarter platforms which dovetail with consumers’ fast pace of life and need