Senior People Operations Specialist

<p>At Veriff, our People team makes a real impact on the lives of our Veriffians. We're committed to building a workplace where people feel supported, trusted, and inspired to grow. Whether it’s through thoughtful onboarding, nurturing a culture of accountability, or creating opportunities for development, we’re always looking for ways to elevate the employee experience. After all, Veriff is only as strong as the people behind it — and we’re here to help them thrive.</p> <p><br><br></p> <p><strong>We're seeking a People professional who can operate as a hybrid between a People Business Partner and a People Operations Specialist.</strong> This role requires someone who is not only detail-oriented and skilled in day-to-day HR operations but also capable of providing strategic support to the GM Brazil&nbsp; and the teams within the office. You’ll be expected to navigate both the administrative and advisory aspects of the People function—ensuring smooth processes while also driving initiatives that support team performance, engagement, and growth. The role is hybrid and will require 3 days a week in the office.&nbsp;</p> <p>&nbsp;</p> <p><strong>People Operations Specialist</strong>&nbsp;</p> <ul> <li>Manage and continuously improve HR processes across the employee lifecycle (onboarding, offboarding, payroll coordination, leaves, compliance, etc.).</li> <li>Being part of the full employment lifecycle for our Veriffians and supporting them from onboarding through offboarding.&nbsp;</li> <li>Preparing, reviewing and updating employment contracts, amendments and terminations.</li> <li>Being the first point of contact for all documentation and time-off questions.</li> <li>Conduct background and identity checks based on our internal policies.</li> <li>Ensure accurate HR data entry and maintenance in internal systems (HRIS), supporting audits and reporting needs.</li> <li>Coordinate and manage benefits administration, including vendor relationships and employee inquiries.</li> <li>Ensure compliance with local labor laws (e.g., Brazil-specific regulations).</li> <li>Support employee documentation (contracts, amendments, certifications, etc.)</li> <li>Have a strong understanding and working knowledge of people related policies/benefits , and act as the first point of contact to address any queries related to the same.</li> </ul> <h4><strong>People Business Partner Support</strong></h4> <ul> <li>Partner with managers to understand team needs and provide guidance on organizational development, employee relations, and performance.</li> <li>Build relationships with local managers and employees, be a trusted resource for their needs and escalate issues as necessary to the Head of People Business Partnering&nbsp; for quick resolutions.</li> <li>Assist with the preparation of analytical data/presentations as needed to share insights with senior management.</li> <li>Support change management efforts during restructures, leadership changes, or policy updates.</li> <li>Advise on and support employee engagement initiatives, DEI efforts, and culture-building programs.</li> <li>Collaborate on talent reviews, workforce planning, and career development planning.</li> <li>Help design and facilitate training sessions or workshops as needed.</li> <li>Provide data-driven insights to help managers make informed People decisions.</li> </ul> <p>&nbsp;</p> <p><strong>You are the right future Veriffian for the job if you have/are:&nbsp;&nbsp;</strong></p> <ul> <li>3+ years in HR administration and solid knowledge of Brazilian labor law</li> <li>2+ years of People Business Partnering experience</li> <li>Deep understanding of Brazilian labor laws and HR best practices.</li> <li>Strong interpersonal skills with the ability to influence and build trust across levels.</li> <li>Analytical mindset with comfort using HR data to drive decisions.</li> <li>Experience in a fast-paced or high-growth environment (e.g., tech, startups) is a plus.</li> <li>Strong admin skills and familiarity with tools like Confluence, Google Drive, and Google Sheets</li> <li>A passion for streamlining data entry, system implementations, and finding ways to make our teams more productive and collaborative</li> </ul> <ul> <li>Fluency in Portuguese and English; Spanish is a plus</li> <li>Clear and effective communicator</li> </ul> <ul> <li>Comfortable working independently and with global teams across time zones</li> </ul> <ul> <li>Commitment to data accuracy, confidentiality, and best practices in People systems</li> </ul> <p><em>Highly motivated entrepreneurial spirit, with the drive to understand business needs, respond promptly and proactively seek guidance to resolve concerns.</em><em>Strong desire to collaborate with others within and outside of own department and area of expertise</em><em>Exemplary professional integrity with the ability to maintain confidentiality and a sense of responsibility and accountability</em><em>Ability to work effectively with organization members at all levels.&nbsp; Well organized, flexible and enjoys the challenges of supporting an entire site.&nbsp;</em><em>Strong people/interpersonal skills with the ability to build relationships/collaborate with others&nbsp;</em><em>Detail-oriented and extremely organized with an ability to multi-task &amp; prioritize tasks</em><em>Effective time management skills with a proven ability to meet deadlines</em><em>Ability to understand business needs, consistently meet expectations and respond promptly and professionally to business requests, seeking guidance as appropriate.&nbsp;</em></p> <p><strong>Location:</strong></p> <p>Sao Paolo, Brazil (hybrid - has to be commutable to the office min 3 times per week)</p> <p><strong>Why Veriff?</strong></p> <p>We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.&nbsp;</p> <p>When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...</p> <ul> <li>Stock options that ensure you share in our success</li> <li>Quarterly Learning and Development and Health &amp; Sports budgets that you are free to tailor to your own needs</li> </ul> <p><em>We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!</em></p> <p>Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see<a href="https://www.veriff.com/recruitment-privacy-policy"> Recruitment Privacy Policy</a>.</p>