The Future of the Gig Economy 2025
This report explores how gig economy platforms can prepare for the challenges ahead, tackling fraud while protecting workers, users, and their reputation with AI, biometrics, and identity verification.
Fraud is on the rise
Fraud attempts across gig platforms surged 21% year-over-year — with impersonation and fake profiles driving most of the risk.
As millions join mobility and freelance platforms, trust and verification have become essential for sustainable growth. This report breaks down the latest data, trends, and how leaders are responding with smarter fraud prevention.
of fraud in mobility and delivery platforms comes from impersonation attempts
year-on-year increase in fraudulent verification attempts
of US respondents experienced some financial loss due to fraud
of gig platforms now use IDV and biometrics to verify users and workers
What you’ll learn
This report offers a focused look at how gig economy organizations can prepare for growing fraud threats — and how to secure their future.
How fraud is evolving across gig platforms
Explore how fraudsters target ride hailing, food delivery, and freelance services and the tactics they use to exploit weak verification.
Why AI and biometrics are key to trust
Learn how advanced ID verification and facial biometrics help ensure every driver, courier, and freelancer is who they say they are.
Why AI and biometrics are key to trust
Learn how advanced ID verification and facial biometrics help ensure every driver, courier, and freelancer is who they say they are.
How to future proof your platform
See how top gig economy players are using AI, automation, and continuous verification to stay ahead of fraud and regulation.
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