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The Future of Mobility report 2025
This report explores how leading mobility and gig economy companies are staying ahead—leveraging innovations in identity verification (IDV), biometric authentication, and AI fraud detection to keep users safe and platforms compliant.
Fraud is a growing threat in mobility
With millions of self-employed drivers and delivery workers joining platforms, identity fraud is on the rise. Flexible onboarding and fast access to earnings make these platforms attractive to fraudsters—especially for impersonation attempts, fake IDs, and bonus abuse.
of all fraud in this vertical is impersonation fraud.
year-on-year increase in fraudulent verification attempts.
of US consumers say fraud has cost them financially.
of companies already use IDV and biometrics.
What you’ll learn
This report is a must-read for leaders in ride-hailing, last-mile delivery, and gig platforms. It highlights the urgent need to evolve fraud strategies and implement AI-driven identity tools.
How AI is reshaping fraud prevention
Discover how fraudsters are using AI—and how mobility companies are fighting back with real-time document verification, liveness detection, and biometric authentication.
Why identity verification is mission-critical
See how IDV and biometric reauthentication protect both users and businesses at every step, while ensuring compliance with evolving regulations (like right-to-work checks in the UK).
The true cost of ignoring fraud
Learn why fraud losses in the mobility sector are becoming unsustainable—and how early investment in IDV pays off by lowering fraud rates and protecting brand reputation.
What users and workers expect
Explore why a seamless but secure verification process builds trust—and why gig workers are more likely to join and stay with platforms that prioritize safety and compliance.
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