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The Future of Online Communities 2025
This report explores the modern fraud prevention landscape, revealing how top social media, dating, and gaming platforms are using identity verification (IDV) and AI-powered biometrics to stop fraudsters.
Fraud is targeting online communities at scale
AI-powered scams are surging, with fraud rates climbing 21 % year-over-year across social media, online dating, gaming, and community platforms. Impersonation dominates the threat landscape: in 2024, 5 % of all verification attempts involved someone pretending to be someone else, and impersonation accounted for over 90 % of total fraud we detected. The cost is real—about 1 in 3 US consumers lost money to fraud last year, and some organizations report losses of up to 20 % of annual revenue.
Increase in fraud rates between 2024 and 2025 across online communities.
Of all verification attempts in 2024 were fraudulent—someone pretending to be someone else.
Of all fraud in online communities was impersonation fraud.
US consumers experienced financial loss due to fraud in 2024.
What you’ll learn
This report offers a clear, focused view on how social platforms, gaming sites, and other digital communities can better protect users and grow safely. Here’s what you’ll learn:
HOW AI IS RESHAPING ONLINE FRAUD
Explore how fraudsters are using AI to target community platforms—and how you can fight back with smarter tools.
WHY IDENTITY VERIFICATION IS CRITICAL
Learn how modern IDV and biometrics can prevent impersonation and keep users safe without friction.
THE COST OF DELAY
Understand how inaction on fraud impacts trust, revenue, and long-term platform growth.
WHAT USERS EXPECT FROM SAFETY
See why security is now a core part of user experience—and how visible protections build trust.
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