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Account Manager

We are looking for a passionate and motivated Account Manager to join our growing Account Management team! If you have excellent communication skills, a passion for helping others and a drive to provide exceptional customer service, we’d love to meet you.

Apply now

Veriff helps companies all over the world connect with honest people. In a year, our team grew from 17 to 250+, and our software verifies over 9,900 government-issued documents from more than 190 countries. That's millions of verified identities a year and a lot of people working behind the scenes to help make the lives of millions, and one day billions, of people safer online.

As a part of our Account Management team, you will lead both vision and the team but you are also ready to get your hands dirty when it's needed. You attract amazing people as you love to inspire and motivate others. Moreover you’re the heart of the team and are always keen to grow and help anyone around you.

You’ll help us protect honest people online by:

  • Ensuring growth and utilization within our customer base
  • Developing trust relationships with our customers
  • Acquiring a thorough understanding of our customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Serving as the link of communication between customers and internal teams
  • Ensuring the timely and successful delivery of Veriff services according to customer needs and objectives
  • Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
  • Clearly communicating the progress of initiatives to internal and external stakeholders
  • Assisting with challenging customer requests or issue escalations as needed

You are the right future Veriffian for the job if you:

  • Have previous experience in account management or customer success
  • ​​Have a proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Are ready to take on the challenge of organizing your work and multitasking
  • Are professional and mature, as you will be the face of Veriff
  • Are generally a very well-organized person
  • Are an expert at communicating with people
  • Are fluent in English, both in written and verbal communications

At Veriff you can expect:

  • Competitive base pay and commission structure 
  • Stock options
  • Generous vacation policy and flexible work hours
  • Medical, dental, and vision insurance and quarterly health and wellness reimbursement
  • 401(k) matching
  • The opportunity to contribute to product development for the world's next big success story (Veriff is backed by investors such as Accel, IVP, Taavet Hinrikus, Ashton Kutcher and Paul Buchheit)
Apply now

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