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Team Lead (Verification Operations)

Can you spot a needle in the haystack in 0.3 seconds? Dream of fighting off bad guys and saving the world while riding a unicorn that’s taped to a space rocket? If so, you need serious help. Or a job at Veriff.

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You probably have not worked with online identity verifications before and that is fine - we will teach you all about it. You do, however, have to be good with people, have high attention to detail and be great at task/time management. More importantly, you must have an interest in what Veriff can help people achieve: making their lives much more convenient and their online interactions safer.  If this sounds like you, we can't wait to have you join our Tallinn based verification team as a Verification Team Lead.

These are the goals you would help us to achieve:

  • verifying people and documents in a matter of seconds
  • supporting a team of specialists who guide Veriff's users through their identity verification steps by email, chat, video and phone calls
  • organizing and improving our internal and external documentation for the best self-service solutions
  • working closely with teams across the company to improve our products
  • identifying issues and implementing processes to help scale our operations
  • building a team that is motivated to dream big and ready to take action to reach common goals

You are the one we're looking for if you are:

  • experienced in leading a customer focused delivery team
  • able to plan and take detailed steps to execute a high-level vision
  • able to work with data and base your decisions on data analysis
  • passionate about helping people realize their full potential
  • able to think on your feet and see three steps ahead
  • curious, empathetic, responsible and creative
  • fluent in English. Speaking any additional language is an advantage
  • motivated by finding solutions: when you understand the “why”, you will figure out the “how”

From Veriff you will get:

  • an opportunity to work in an awesome (we really don’t use this word lightly) up-and-coming company with a lot of career opportunities (Veriff is backed by investors such as Mosaic Ventures, Taavet Hinrikus, Ashton Kutcher and Paul Buchheit).
  • an international team and customer base to work with
  • generous sports benefits and additional health insurance
  • a friendly and flexible work environment where YOU are in charge of balancing freedom and responsibility
  • all the perks that go with a world-changing tech start-up

Is this you? Apply below and tell us how you will help us achieve one or more of the goals listed above. Please don't take this additional question lightly, as your dedication and the way your mind works is even more valuable for us than your previous job titles.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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